Receptionist, Gastroenterology Department

7 days ago

Auckland City, New Zealand Health New Zealand - Te Whatu Ora Full time

**_Want to make a difference in our diverse community?_**:

- **_Passionate about working with people and delivering excellent customer service?_**

We are currently seeking an experienced Receptionist to come and join us, so if you are looking for variety and excitement and the chance to be part of a friendly, multi-cultural and hardworking team then read on as we have a fantastic opportunity for you.
As ‘the face of the service’ we are looking for that exceptional administrative professional who is seeking a challenge in a new environment. Reporting to the Service Delivery Manager and working as part of a team you will bring a flexible, customer focused approach to your role which will be responsible for:

- All reception duties including meeting and greeting and telephone
- Updating patient arrivals and departures in the Patient Management System
- Preparing patient charts and packs (labels etc) for all outpatient and procedure room attendances
- Processing all outpatient follow-ups and other tasks associated with patient contacts such as reminders, cancellations and rescheduling
- Team support - assisting team members to meet the objectives of the Service.

This is a part time position based at Middlemore Hospital, working 24 hours a week Monday to Wednesday, 8 hours per day and hours of work is negotiable

You will have exceptional computer skills and personal qualities which enable you to work effectively in a complex and changing environment. Attention to detail is essential as is the ability to set priorities and manage your time effectively. Ideally you will have experience in a health care setting and knowledge of medical terminology would be an advantage.

**Essential**:

- At least 2 years’ experience in a service
- based environment and administrative experience
- Previous experience working in a complex and changing environment
- Highly effective communication skills, written and verbal
- Problem solving skills using Initiative
- The salary range is dependent on skills and experience and will be paid in line with the National Administration Collective Agreement._

If you're a receptionist extraordinaire, we are waiting to hear from you

**Position Number: CMH202414099**

**Closing Date: 14th November 2024**
- Whakawhanaungatanga, Kind -Manaakitanga, Together -Kotahitanga, Excellent
- Rangatiratanga. If these are your values too, then join us today._

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