Contact Centre Consultants
7 days ago
3-month temporary assignment based in Auckland's CBD
- Starting ASAP
- $25ph + 8% Holiday Pay
- 3-month temporary assignment based in Auckland's CBD
- Starting ASAP
- $25ph + 8% Holiday Pay
An amazing opportunity for self-motivated, efficient and customer-focused individuals to join a successful healthcare company
There are four positions available and this role is a temp assignment starting ASAP.
**About the Role**
This important role will see you coordinating and rostering a team of support workers and ensuring that your client’s needs are being met.
**Key responsibilities**:
- Developing and maintaining excellent relationships with existing and new clients and support workers
- Managing a high volume of inbound calls through our client's high-functioning and technical phone and software system
- Providing excellent customer service at all times and acting with a strong sense of urgency
- Some outbound calls to clients
In order to succeed in this fast-paced and challenging environment, you will be able to demonstrate the following
**Skills and experience**:
- High energy, compassion and a drive to help people
- Ability to work well under pressure, problem-solve and think quickly on your feet
- Experience in a call centre environment would be advantageous, as would any experience within the health sector
- Strong communication skills including excellent customer service and telephone manner
- Sound computer skills with high attention to detail
- Excellent time management with a strong sense of urgency
- Ability to work effectively within a team environment
- Have an excellent work ethic and a desire to learn and thrive
**Benefits**:
- Work in a fun, friendly, inclusive and professional team-orientated environment
- Convenient CBD location
- Weekly fruit basket delivery
- Social Club events & Friday afternoon drinks and snacks
If you (or someone you know) are a team player who loves going the extra mile for customers
**APPLY NOW**
**Please note we are only accepting applicants currently living in New Zealand with a current working visa
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