Current jobs related to Assistant Manager- Hotel - Rotorua - Nantes Bautista
-
Hotel Maintenance
2 weeks ago
Rotorua, New Zealand Princes Gate Hotel Full timeWe are looking for 10 Hotel Maintenance positions for our hotel Prince's Gate Hotel built in 1897 is an old boutique hotel with 51 rooms restaurant bar andmeeting rooms. It has been masterfully restored through passionate attention to detail situated atRotorua's finest address in the heart of the city. As Hotel Maintenance you will manage the overall...
-
Arawa Park Hotel
1 day ago
Rotorua, New Zealand Arawa Park Hotel Full timeReservations | Listed 01 May Arawa Park Hotel - Reservations Supervisor / Manager Location - RotoruaWork type - Full timeBrand - Arawa Park Hotel- About the business- Arawa Park Hotel is part of EVT, a proudly Australian & New Zealand owned company with over 100 years’ experience in hospitality, entertainment and leisure in Australian & New Zealand. Our...
-
Arawa Park Hotel
1 day ago
Rotorua, New Zealand Arawa Park Hotel Full timeLeadership & Management | Listed 18 April Arawa Park Hotel - Conference & Events Sales Manager Location - RotoruaWork type - Full timeBrand - Arawa Park Hotel- About the business- Rydges is part of EVT, a proudly Australian-owned company with over 100 years’ experience in hospitality, entertainment and leisure in Australian & New Zealand. Our hotels...
-
Hotel Operations Manager
7 days ago
Rotorua, Bay of Plenty, New Zealand beBee Careers Full timeGuest Service DirectorA Full-Time Permanent Position.We are seeking a results-driven professional to lead our Front Office team and drive exceptional guest satisfaction.Key Responsibilities:Serve as the primary point of contact for guests, ensuring seamless interactions throughout their stay.Develop and execute strategies to improve customer satisfaction and...
-
Assistant Hotel Manager Job Opening
7 days ago
Rotorua, Bay of Plenty, New Zealand beBee Careers Full timeJob Requirements:Hotel Experience: Previous management or supervisory experience in a 4 or 5-star property is highly desirable.Hospitality Passion: A genuine passion for delivering exceptional guest experiences is essential.Leadership Skills: Strong leadership, communication, and problem-solving skills are required.Flexibility: Ability to work flexibly,...
-
Housekeeping Supervisor
2 hours ago
Rotorua, New Zealand Apollo Hotel Rotorua Full timeSupervise and inspect the work of assigned rooms and/or public area attendants to ensure product quality standards are met and that optimum service is provided to hotel guests according to hotel and company business objectives. Should have ver good attention to details, should be multitasking, able to work on roster shift and on weekends & public holidays....
-
Calling All Hotel Housekeepers-rotorua
6 days ago
Rotorua, New Zealand HIND Management Full time**Positions on offer include**: - **Housekeeping Supervisors**: - **Room Attendants**: - **Public Area Attendant**: - **Houseperson** **If you are a great team player, enjoy working in a busy environment, and have a great eye for detail, keep reading!** **Requirements**: **Responsibilities | Ngā Haepapa** **If you are a great team player, enjoy...
-
Executive Assistant Manager
3 days ago
Rotorua, New Zealand Manhattan Group Full time**Position: Executive Assistant Manager - F&B** **Location: Fiji Island Resort**, a 5-star rated destination with 200+ rooms and villas, offering multiple bars and restaurants. Escape to the breathtaking Fiji, a tropical paradise where luxury meets tranquillity. We are seeking an experienced **Executive Assistant Manager** to be an integral part of the...
-
Hotel Administrator Assistant
7 days ago
Rotorua, Bay of Plenty, New Zealand beBee Careers Full timeJob DescriptionAs a Motel Manager, you will play a vital role in ensuring the smooth operation of our establishment. Your primary responsibilities will include:Administrative Support:Providing assistance with administrative tasks, such as data entry and record-keeping.Customer Service:Responding to customer inquiries and resolving any issues that may...
-
Guest Experience Manager
7 days ago
Rotorua, Bay of Plenty, New Zealand beBee Careers Full timeHotel Operations ManagerA Full-Time Permanent Position.We are seeking a skilled professional to manage the day-to-day operations of our Front Office team and ensure seamless guest experiences.Key Responsibilities:Oversee front office operations to ensure smooth and efficient service delivery.Develop and implement strategies to improve customer satisfaction...
Assistant Manager- Hotel
2 weeks ago
**Position** : Assistant Manager
**Reports to** : Front Office Manager
**Qualifications**: Drivers license
Ability to obtain a Liquor License
Experience: 2 years Front Office Experience
**Main Purpose of the Job**
Overseeing and influencing the management of the Front Office, Communication, Bell Desk, Security, night audit and wider hotel outlet functions when required. Being active in the day-to-day operations to ensure smooth and planned operations involving all guest interactions, ensuring that standards are maintained in these areas, profitability maximised and customer’s needs met.
**Primary Responsibility**
As an Assistant Manager, you are responsible for supervising the wider hotel operation in the absence of hotel management. Your daily tasks include:
- To be guest centric by maintaining a visible presence in the hotel lobby, conveying a professional, friendly and efficient impression of the Hotel at all times.
- Handle guest complaints and provide a rapid solution, keeping senior management informed.
- Ensure the smooth running of outlets in the hotel
- such as kitchen and Food & Beverage, Housekeeping.
- Manage and motivates Front Office & Guest Service teams in order to provide high quality services for guests.
- Liaise with Housekeeping department to ensure smooth room division management
- Ensure the team are fully aware of the Operating Standards, Mystery Audit criteria, making sure that spot checks and audits are in place to ensure the targets are met.
- Full utilisation of the Front Office system ensuring accuracy in use and a range of accurate reports to meet operational needs are produced.
- Accuracy of hotel safe, till counts as well as shift key audits
- Assist in the management of lobby services including car parking and bell desk, ensuring guest arrivals and departures are as efficient as possible.
- Ensure public areas are clean and well presented with regular checking.
- Regular liaison with Maintenance ensuring maintenance requests are completed quickly focusing on guest needs as a priority.
- Regular liaison with all operational departments to ensure all guests needs are met.
- Adherence to Emergency Communication procedures, ensuring that enquiries from the media are only responded to by the nominated spokesperson (GM)
- Actively sell and promote hotel facilities and services.
- Control all VIP movement such as Entertainment and VCO visits as required
- Night Manager shifts if required
- Active floor walks for security purposes.
- Undertake the Building Warden role for the hotel to conduct a smooth evacuation for all our guests
- Any other reasonable duties assigned by your Manager.
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Rotorua, Bay of Plenty: Reliably commute or planning to relocate before starting work (required)
