Customer Support Administrator

2 weeks ago

Napier, New Zealand ABB Full time

**Customer Support Administrator**:
**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.**:
Join us as Customer Support Administrator for Electrification Business Area where you will be responsible for providing internal and external customer support (i.e., order assistance, manage shipments, payment-related assistance). Coordinating actions with relevant resources, have complete case ownership and increase customer satisfaction. Reporting to Customer Services Manager this position will be based in Napier, New Zealand.

**Your responsibilities**:

- Ensuring the resolution of customer issues (e.g., order, shipment, payment) by coordinating with sales, operations, supply chain management, and other internal and/or external teams
- Ensuring customer service activities are planned and delivered on time and support agreed margin levels
- Processing customer purchase orders into system (via SAP) including dispatch and invoicing
- Spreadsheet maintenance and data entry,including extended warranty information and monitoring
- Providing a range of administrative tasks to support the business as required

**Your background**:

- Minimum of 2-3 years’ experience in a similar administrative role (preferred)
- Previous experience working in a Production and/or Manufacturing environment (preferred)
- MS Office suite; Excel, Word knowledge/skills
- Experience with SAP or other similar ERP system (preferred)
- Ability to work effectively and collaboratively in a team
- Confident English language skills both written and oral
- Strong customer service mindset

**Benefits**:

- Retirement plan
- Life insurance
- Disability insurance
- Accident insurance
- Flexible work practices

**More about us**:

  • Customer Service Administrator

    2 weeks ago

    Napier, New Zealand Napier District Masonic Trust Full time NZ$50,000 - NZ$70,000 per year

    The Napier District Masonic Trust is proud to haveassisted the aged in our community for the past 60 years and will continue toplan and provide housing and care for our elderly in the coming years.We have an excellent reputation for providing qualityresidential aged care and affordable retirement village accommodation. Webelieve every elderly person has a...

  • Customer Service Administrator

    5 days ago

    Napier, New Zealand Napier City Council Full time

    Are you a highly organised administrator with a passion for delivering exceptional service? Join our City Services Administration Team for a 12-month fixed term basis, where you’ll play a key part in ensuring smooth operations and high-quality support aligned with Council strategies and policies. In this role, you’ll be at the heart of our operations,...

  • Administrator Housing Support

    3 days ago

    Napier, New Zealand New Zealand Government Full time

    Permanent, full-time opportunity based in Napier - Work with collaborative individuals motivated to make a difference - **Annual salary of $67,834 + 5 weeks' annual leave + Suite of benefits** **Te Whiwhinga Mahi | Our opportunity** As an Administrator Housing Support, you'll play a key role in providing efficient and proactive administrative services to...

  • Customer Service Administrator

    5 days ago

    Napier Field, Alabama, New Zealand Napier District Masonic Trust Full time

    The Napier District Masonic Trust is proud to haveassisted the aged in our community for the past 60 years and will continue toplan and provide housing and care for our elderly in the coming years.We have an excellent reputation for providing qualityresidential aged care and affordable retirement village accommodation. Webelieve every elderly person has a...

  • Administrator Housing Support

    1 week ago

    Napier City, Hawke's Bay, New Zealand New Zealand Government Full time NZ$60,000 - NZ$90,000 per year

    Permanent, full-time opportunity based in NapierWork with collaborative individuals motivated to make a differenceAnnual salary of $67, weeks' annual leave + Suite of benefitsTe Whiwhinga Mahi | Our opportunityAs an Administrator Housing Support, you'll play a key role in providing efficient and proactive administrative services to ensure our offices run...

  • Administrator Housing Support

    7 days ago

    Napier Field, Alabama, New Zealand Kainga Ora Full time NZ$70,000 - NZ$104,000 per year

    Permanent, full-time opportunity based in NapierWork with collaborative individuals motivated to make a differenceAnnual salary of $67, weeks' annual leave + Suite of benefitsTe Whiwhinga Mahi | Our opportunityAs an Administrator Housing Support, you'll play a key role in providing efficient and proactive administrative services to ensure our offices run...

  • Administrator (Supporting Rsm)

    2 weeks ago

    Napier, New Zealand Ryman Healthcare Full time

    Pioneers wanted! Support our established Princess Alexandra Retirement Village in Ahuriri, Napier. Use your can-do attitude to support our hard-working team. - Fast-paced and rewarding role in an ever changing environment - Join our fun, friendly and supportive team - Opportunities to develop and grow your career with Ryman **About Ryman Healthcare** For 35...

  • Regulatory Administrator

    2 weeks ago

    Napier, New Zealand Napier City Council Full time

    Napier City Council has an opportunity for a high performing administrator with solid organisational and administration skills to join our Regulatory Solutions Team on a 12 month fixed term basis. As a Regulatory Administrator, you will provide administrative support to the Regulatory Solutions Team to ensure the efficient, effective and consistent delivery...

  • Office Administrator

    1 week ago

    Napier, New Zealand Turners Group Full time

    Turners Group NZ Ltd is part of the Turners Automotive Group and we're very proud to have been helping Kiwi's buy and sell used vehicles for over 50 years. **Who would suit this role?** We’re looking for an enthusiastic, highly organised and attentive person for our Administrator role. If you’re someone that enjoys a busy work environment and engaging...

  • Transportation Team Administrator

    2 weeks ago

    Napier, New Zealand Napier City Council Full time

    The team have an exciting future ahead with many projects underway and a lot to juggle. This is a busy role where no two days are the same and as such, we have an opportunity for a highly efficient administrator to support the varied administrative requirements of the team. **Responsibilities** - Dealing with customer enquiries and monitoring customer...