Technical Lead

Our purpose
Here at Datacom, we connect people and technology to solve challenges, create opportunities and discover new possibilities for the communities we live in.
Our why
Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow
About the Role (your why)
As the Technical Lead, you will play a key role within the App Integration team, accountable for the technical definition, ongoing development, and delivery of our Azure service offerings and products. As Technical Lead, you will ensure high quality technical delivery to our customers is achieved by working with other Technical Leads to standardise and automate our service offering and products. Championing an ‘automation first’ culture to enhance customer experience and ensure continued relevance and financial viability of our cloud engagements.
As a senior in the team, you’ll have great mentoring skills and be happy to lend a hand assisting and guiding other members of the team.
What you’ll do
- Work on the Product backlog evolving our current service, and developing new service offerings and products
- Form a key interlock between Professional Services and Operations teams, develop and drive standardisation and automation across the group to assist improvements in our operational maturity and efficiency
- Provide technical leadership and mentoring, as a senior Azure practitioner in the team you’ll help others grow their skills, providing advice and assistance when required
- Consult with customers, particularly during initial discussions about technical support requirements
- Keep abreast of new technology developments, assessing how they can be incorporated into our service
- Lead initiatives to develop or improve technical aspects of the service, such as monitoring and alerting solutions, interlocks with other Datacom teams
- Lead customer cloud transformation initiatives
- Lead continuous improvement initiatives and ongoing definition of service tasks

What you’ll bring
- A strong understanding and experience with IAC, CICD pipelines and automation.
- Significant Azure technical skills and experience and well as a strong understanding of CICD pipelines
- Leadership and mentoring skills
- Understanding of product development process and product lifecycle management
- Ability to turn technical complexity into customer speak

Why join us here at Datacom?
Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.
We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.
We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.
We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.