Service Manager

4 days ago

Whangarei, New Zealand Brandt Tractor Full time

**Are you looking for the next step in your career?**

Our **Whangarei **branch is looking for an exceptional individual to join our parts department as a **Service Manager**. To be successful you will be an individual with strong communication skills, excellent time management and an appreciation and understanding of customer's needs.

**You will be responsible for**:

- Develops, communicates, enforces and monitors effective Service Department processes to ensure internal and external customer satisfaction.
- Creates annual Service Department goals and budget in alignment with the organization's financial and operational objectives.
- Submits all service warranty and Product Improvement Program claims within the required timeframe to receive maximum credit.
- Schedules and assigns jobs and work areas to employees in the Service Department according to their skills and knowledge.
- Review work orders for completeness and accuracy prior to customer billing
- Ensures all departmental tools, equipment and vehicles are in good working order.
- Manages recruiting, staffing and employee development activities for employees reporting to this position.

**To be considered for this position you will need the following**:

- Sound mechanical knowledge.
- Operations and management experience would be beneficial.
- People leadership experience would be beneficial.
- Highly motivated to provide a clean, safe and efficient service department.

**What's in it for you?**
- Competitive salary
- Great working environment
- Advancement Opportunities within the Organization as we grow.
- Ongoing Training & Development

**What's Next?**

**At Brandt, we believe that outstanding people, combined with our committed and passionate culture is key to our success. Join our team and build your future with Brandt

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