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Duty Manager

3 weeks ago

Wellington City, New Zealand Wellington Hospitality Group Full time

**Hotel Bristol is on the hunt for an experienced Duty Manager who lives and breathes amazing hospitality**

Located right in the heart of Cuba Street, Hotel Bristol is one of Wellington’s quirkiest hangouts that has some of the most delicious beers and food on offer This venue is massive, with a casual hangout area downstairs and an awesome function area upstairs We attract people from all walks of life and no two days are the same

As a Duty Manager your role is to run the establishment on a shift by shift basis, reporting directly to your Venue Manager. With support from the Venue Manager and the Kāpura support team, your primary role is to be a fantastic host to our customers and the local community. You're expected to be able to manage a team, showing them how to showcase Kāpura's vision for providing awesome customer experiences

**Our staff benefits include**:

- An awesome team and work environment
- Competitive pay rates
- Career progression opportunities available across all 40+ Kāpura venues
- Awesome staff discounts across the group, including:

- 50% off all food whilst working
- 25% off all food and beverage whilst not working - at all of our venues
- Free Reiki and EAP services to support your wellbeing
- Access to restaurant vouchers, sports tickets and cheap gym memberships
- A monthly employee of the month reward
- Regular venue based and company-wide incentive schemes
- 1x paid day off a year to volunteer at a charity of your choice

**Our ideal applicants will have**:

- A current LCQ/managers licence
- A minimum 1 years hospitality experience in a vibrant hospitality venue
- A love for delicious food and craft beer
- Excellent customer service skills
- Experience managing teams and strong leadership skills
- The ability to keep calm and cool under pressure
- Ideally, previous experience with gaming machines

**_ For any visa holders out there...this isn’t a barrier for us We will pay the cost of a VOC or an AEWV for the successful applicant_