Duty Manager
7 days ago
NZ Tertiary Qualification in Business and Hospitality and
- Must demonstrate you have some customer service experience either in the retail or hospitality industry and
- Must demonstrate you can later obtain the NZ LCQ Certificate.
- Must be able to work over weekends and nighttime.
- Long-term and full commitments are required.
- Ability to handle challenging situations calmly and professionally.
- Strong communication and interpersonal skills.
**Main Duties of Duty Manager**:
- **Operational Management**: Participate and oversee daily restaurant activities, including reservation, food and beverage services, ensuring smooth and efficient operations.
- **Team Management**: Lead the staff, handle scheduling, and oversee performance and training.
- **Customer Satisfaction**: Handle customer complaints professionally and strive for high levels of satisfaction.
- **Communication**: Act as a bridge for kitchen and serving staff and customers, ensuring clear communication across the restaurant.
- **Liquor Service**: Hold a valid Liquor License Qualification (LCQ) and ensure that the restaurant complies with New Zealand liquor laws and regulations.
- **Administrative Duties**: Manage records, invoices, receipts, and inventory, and assist with budget planning with chef.
- **Quality Control**: Inspect food preparation and service areas to maintain a high standard of the restaurant.
- **Health and Safety**: Ensure compliance with New Zealand occupational health and safety regulations and guidelines, and handle any emergencies effectively.
**In return, we will offer**:
- A stable position in Wellington.
- A supportive and friendly team environment.
- Good pay $31.61 to $33.00 per hour.
- At least 30 hours per week.
If you are interested in working for a friendly team with a clear purpose that are committed to safety, kindness and developing our people we would love to hear from you.
**If you feel like this job is right for you, please submit your CV with a cover letter by clicking "APPLY" now.**
**Act on the employer's behalf to conduct a recruitment advertisement.**
**We may ask you to provide a reference check as well as confirming you do not have a criminal record in the past.
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