Application Specialist Capability Results

Are you passionate about delivering exceptional
service and providing technical expertise in the field of Information and
Communication Technology (ICT) solutions?
Do you thrive in a dynamic, collaborative
environment where you can contribute to the success of a business? If so, we
have an exciting opportunity for you
Our
Information Services Group (ISG) works hard to tautoko (support) our Canterbury
Health System by providing digital solutions that enable improved health
outcomes.
We are seeking a dedicated and knowledgeable
Application Specialist to join our Information Services Group (ISG) team. As an
Application Specialist, you will play a crucial role in ensuring the delivery
of high-quality ICT solutions and supporting the achievement of our business
goals. Your expertise and commitment to service excellence will make you an
invaluable partner to our organization.
This is a permanent, full time role, based in
central Christchurch.

**You will be responsible for**:
high-quality, consistent, and effective service.
- Collaborate with vendors to ensure the seamless maintenance and
- Work as part of a multidisciplinary team within the ISG to
contribute to the successful delivery of services.
- Implement service improvement plans as necessary to enhance the
- Develop and maintain administration procedures, knowledge articles,
- Collaborate with senior team members who will provide coaching,
instruction, and guidance.
- Review service quality and assist the Team Leader in generating
metrics reports.
- Provide services that exceed customer expectations by proactively
anticipating their needs.

Ngā pūkenga me ngā wheako | Skills and experience

**This role requires the following**:

- A relevant Level 7 Diploma is required with appropriate programming

modules Relevant Microsoft Certification
- 3 years - experience in the
IT industry with proven coding ability
- Project experience with
agile or Kanban methodologies
- Experience working in a
large organisation and/or in a pressured and ever-changing environment
- Knowledge of hybrid cloud
solutions

We offer competitive compensation
packages, professional development opportunities, and a collaborative work
environment where your expertise will be valued. Join our team and contribute
to our mission of delivering outstanding ICT solutions to support our business
growth.
Mō mātou | About Us
Te Whatu Ora, Health New Zealand, leads the
day-to-day running of our health system across New Zealand, with functions
delivered at local, district, regional and national levels. It weaves the
functions of the 20 former District Health Boards into its regional divisions and
district offices, ensuring continuity of services in the health system.
Here in Waitaha, Canterbury we deliver health
services to the almost 600,000 people that live in the Canterbury region.
- Ko ngā tāngata, te mātua mahi - Putting people at the heart of all

we do
- We are committed to honouring Te Tiriti o Waitangi
and its principles by ensuring our partnership with Māori are at the forefront
of all our conversations. We believe in improving, promoting, and
protecting the health and well-being of the Canterbury and the West Coast
community.
The culture at Te Whatu Ora - Waitaha, is driven by

**our ā Mātou Uara (Our Value
- s)**:

- Care and respect for others - Manaaki me te whakaute i te tangata.
- Integrity in all we do - Hāpai i ā mātou mahi katoa i runga i te

pono.
- Responsibility for outcomes - Te Takohanga i ngā huaNgā hua |
Benefits of working at Te Whatu Ora - Waitaha
When you work at Te Whatu Ora - Waitaha, you are
part of a wider whānau that will support you along your journey. We offer great
coaching, mentoring and learning outcomes for all staff. We are always
improving our facilities across all campuses and have amazing discounts from
select retailers, restaurants and businesses. At Te Whatu Ora - Waitaha, you
are part of something greater than yourself and encouraged to be your unique
self.
We have a range of clinical and non-clinical roles
at Te Whatu Ora - Waitaha, there could be a place for you Please visit our
careers website for other roles and find your ideal fit within Te Whatu Ora
- Waitaha.
Applications will be processed as they are
The Future of the Health Industry
only be performed by a person who has been vaccinated against Covid-19. It is
Covid-19. This vaccination requirement includes gaining Booster Doses required
to perform your role under the Health Order. As a person working in the health
and disability sector you will come into contact with a large number of people,
some of whom may be vulnerable. Without a vaccine, there is the risk that
you may contract Covid-19. The requirement to be vaccinated is to keep
you safe and also to endeavour to protect others against the potential
transmission of Covid-19 as a result of you contracting it in the course of
your employment.
Nau mai, haere mai, tauti mai