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Facilities Administrator

2 weeks ago


Auckland City, New Zealand CBRE Full time

**Facilities Administrator**

**Job ID**
- 228083

**Posted**
- 11-Jul-2025

**Service line**
- GWS Segment

**Role type**
- Full-time

**Areas of Interest**

Administrative, Facilities Management

**Location(s)**

Auckland - Auckland - New Zealand, Wellington - Wellington - New Zealand
- **GWS account - a multinational bank and financial services client**:

- ** Full time Facilities Administrator role within corporate environment**:

- ** Position open to either Auckland CBD | Tāmaki Makaurau /** Wellington CBD | Te Whanganui-a-Tara**

**About CBRE**
- CBRE is the world's leading and largest commercial real estate services and investment firm, servicing over 90% of the world’s Fortune 100 companies. Our Global Workplace Solutions division (GWS) is comprised of the best and brightest industry professionals, at the forefront of innovation, and highly invested in the development and unique needs of our diverse employees and global clients.

**About the role**:

- The primary role of the Facilities Administrator is to support the Facilities Management team in providing administrative support in the use of CBRE H&S, FM processes, software and online platforms within the client's working environment.

**Here’s a snapshot of your day**:

- Supporting CBRE & client's vendors in visitor management systems, FM processes and compliance across a national portfolio of properties, keeping systems, data and documentation up to date
- Ensuring all reactive maintenance Work Orders are attended to, closed and invoiced in a timely manner
- Auditing vendors and contractors against HSE requirements including Job Safety Assessments / Safe Work Method Statements and Permit to Work requirements.
- Supporting the CBRE H&S Permit to work Process and ensuring vendors meet the requirements
- Supporting the Facilities Management team in ensuring the planned maintenance schedules are accurate and maintained up to date
- Working with the CBRE vendors to ensure the work orders issued to vendors match the schedules. Identifying gaps and closing them
- Provides support to the FM Team in managing and administering site inspections.
- Works with the wider CBRE overseas support teams and CBRE building management to enhance and simplify processes and achieve positive outcomes
- Ensuring compliance tasks are completed on time by vendors for building compliance and ensuring the quality of all related compliance data (e.g fire equipment)
- Ensuring invoices submitted by vendors for work are accurate and meet the CBRE/client's requirements for payment
- Understand and support financial processes within client's systems where required
- Supporting the CBRE monthly reporting processes and meetings with clients
- Supporting other CBRE objectives or initiatives as required

**Required Knowledge & Skills**:

- Excellent customer service ethos
- Excellent written and oral communication skills
- Ability to work with initiative and enthusiasm - autonomously or in a team
- Good interpersonal skills and professional attitude
- Attention to detail and ability to remain task focused
- Flexible approach to work with the ability to adapt to a changing environment, deal with uncertainty, solve problems, and adjust to changes
- Logical and analytical thought processes and good problem-solving skills.
- Minimum intermediate knowledge in core Microsoft packages - Word, Excel, PowerPoint and Outlook
- Working knowledge of the 2015 H&S Act
- Good analytical skills

**Experience/Qualifications**:

- Previous experience of Facilities management systems, asset management systems and processes is preferred but not essential.
- Previous exposure in providing premium client service would be an advantage.
- Ability to resolve issues quickly and autonomously
- Demonstrates organizational abilities by effectively handling multiple tasks, meeting deadlines, and setting priorities
- Ability to work with mínimal supervision
- Ability to communicate at all levels and build effective and professional relationships

**What's in it for you?**
- Working alongside an experienced and established team/leader.
- Our people are free to expand their skills and knowledge to drive their careers and reach their full potential.
- Our mission is to realise the potential in all the businesses & people we work with, so that together we can create the real estate solutions of the future.
- We are driven by the entrepreneurial spirit of our people & the diverse needs of our clients.

If this sounds like a good fit, we’d love to hear from you

At CBRE, our unwavering commitment to diversity, equity and inclusion begins with you. We are strengthening our inclusive culture, so everyone feels safe, valued, and heard. Because when you belong, we all succeed.

We are striving to remove barriers and improve the employment prospects of people with disability or long-term health conditions. We encourage you to share any support and adjustments you need to be your best and participate equitably in our recru