Control Room Operator

Are you up for the challenge? Join our team and make a difference in ensuring a safe and secure environment
- This is a fantastic opportunity to join our Security team at Tātaki Auckland Unlimited.
- This is a permanent, full-time opportunity, working 40 hours per week on a shift or rotational basis.

**He angitūtanga: The opportunity**

Are you ready to take on the role of a Control Room Operator? In this position, you'll be working closely with the Shift Supervisor to efficiently operate and keep a close eye on CCTV (Closed Circuit Television), access, and alarm systems. Your primary goal will be to ensure everything runs smoothly while adhering to operating procedures, legislation, and best practices.

**Key Responsibilities**:

- Always ensure the highest level of security for buildings and contents.
- Assess and deal with security risks through sound workplace practises.
- Ensure that the security of Tātaki Auckland Unlimited Venues and the safety of occupants are maintained.
- Adhere to all rules, regulations, and procedures pertaining to security and the organisation’s code of ethics.
- Treat all information and procedures as strictly confidential.
- Participate in all training, meetings, and development exercises as may be required.
- Assist in preparations for and clearance of special security operations.
- Be a proactive and supportive member of the Safety and Security team.
- Make decisions and provide solutions that balance the needs of people, the organisation, and the environment.
- Take individual responsibility for health and safety.
- Identify and report all hazards and take action to eliminate them where practicable.
- Carry out the duties of a fire warden in the event of a fire alarm activation or other building evacuation.

Please click **here** to access the position description for this opportunity.

**He kōrero mōu: About you**

You will be highly motivated with strong observation and problem-solving skills. You have a strong understanding of security principles, best practices, and procedures. Familiarity with various security systems, including CCTV, access control, and alarm systems. You will enjoy working as part of a wider team of security personnel with a high level of integrity, confidentiality, and ethical conduct.

**To be successful in this role, you will also display the following**:

- Can multi-task in a fast-paced environment.
- Possesses excellent communication skills, with the ability to take charge in challenging situations and effectively collaborate with your stakeholders.
- The ability to build strong relationships, both within and outside the department, comes naturally to you, showcasing your exceptional listening and communication abilities.
- Self-motivated and have keen attention to detail to ensure that nothing escapes your notice, even during extended periods of concentration.
- You have a unique talent for spotting small details and detecting unusual behaviour.
- The ability to maintain a positive relationship across all levels of the organisation is second nature to you, reflecting your commitment to contributing to the overall success of the team.
- Ability to liaise effectively with various agencies and staff members to ensure the CCTV system is utilised appropriately, maintaining high standards of evidential records and statements.
- Deliver exceptional service when handling radio, telephone, and Microsoft Teams communications, resolving enquiries professionally and efficiently.
- Take charge of maintaining and updating standard operating procedures (SOPs) in collaboration with the Security Development Advisor.
- Demonstrate a keen eye for identifying suspicious behaviour and promptly alerting the appropriate authorities.
- Adapt and evolve with the changing business and people needs, showcasing your flexibility and adaptability.

**Applications close 2nd February 2025**
- Applicants will be required to undergo a drug test prior to commencing employment if your last drug test was greater than 12 months ago_