IT Support Analyst

2 weeks ago


Auckland City, New Zealand H2R Consulting Full time

**Location**:
Auckland

Type:
Permanent / Full Time

Reference:
839538

Due to increased business growth we have a fantastic opportunity for an experienced L1-2 IT Support Engineer to work within a dedicated IT team to provide a high level of telephone and face to face Desktop Support.

The key requirements are as follows:
- 1-2 years working in an IT Support Analyst role
- Possess a friendly and welcoming personality to support walk ups from internal staff, hardware and software assistance
- Perform hardware installations, upgrades, and replacements.
- Collaborate with vendors for warranty support and hardware-related issues.
- Maintain accurate and up-to-date documentation of IT processes, procedures, and configurations.
- Work closely with other IT support levels, system administrators, and IT management to ensure a cohesive and efficient IT environment
- Customer service experience in a service desk environment with the ability to provide a high level of technical expertise.
- Good knowledge of the Windows Desktop and Office Stack (Windows11 and Windows 10)
- Proficiency in troubleshooting hardware, software and network issues
- Excellent communication and interpersonal skills are essential for this role.

The ability to work Monday to Friday in the office is essential for this role with on-site parking available.

To be considered for this role you will need to be currently based in South/East Auckland with your own transport to travel to work.


  • Systems Analyst

    6 days ago


    Auckland City, New Zealand SAS IT Full time

    SAS IT is proud to be a 100% Kiwi owned and operated technology leader. Traditionally Australasia's leading IBM i experts, our partnerships now span cloud, open-source technology, and business analytics supporting hundreds of critical business systems. Our purpose is to help our clients transform into digital leaders. **The Opportunity** **Key Role...


  • Auckland City, New Zealand COUNTDOWN NZ SUPPORT Full time

    Large-scale data enviornment work with some of the largest in the country - Access to Google training and professional development Good base salary + bonus + benefits including team discount card **Ready to make an impact? We’re looking for a Senior Data Excellence Analyst to join our Analytics & Insights team here in Aotearoa reporting to our Chapter...

  • IT Support Analyst

    1 day ago


    Auckland City, New Zealand RWA Technology People Full time

    Work for a large Fortune 500 NYSE listed company - First point of contact for all ANZ internal users - Permanent position in South Auckland with ample free parking An exciting time for our client as they grow significantly and are needing a Desktop/IT Support Analyst to assist their people along the way. Opportunities to join our client are suitable for a...

  • Support Analyst

    2 weeks ago


    Wellington City, New Zealand Datacom Full time

    Our purpose Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in About the Role As a Support Analyst you will be responsible for providing effective and efficient client services. What you’ll do **You will be accountable for, but not limited...


  • Auckland City, New Zealand DDS IT Full time

    **Introduction**: We need an exceptional Rockstar! We have a number of open roles for Service Desk Analyst/Engineers for both Permanent and Independent Contractor engagement! Work with a high performing team of Service Desk Engineers Remote first workplace Great Company culture About DDS IT Our culture starts and ends with our people. We are a...

  • IT Support

    2 weeks ago


    Auckland City, New Zealand Sharp Brains - Global IT Support Full time

    **JD: EUC L1** - Providing Field Service Support at the specified location within the committed service levels ensuring customer satisfaction - Empathy, Accountability, Punctual, Passion for customer service/experience, Integrity, Good listener, Strong Communicator (verbal/written), Flexible, Patient, Confident and a team player who also is a self starter....


  • Auckland City, New Zealand Workday Full time

    **Do what you love. Love what you do.** At Workday, we help the world’s largest organizations adapt to what’s next by bringing finance, HR, and planning into a single enterprise cloud. We work hard, and we’re serious about what we do. But we like to have fun, too. We put people first, celebrate diversity, drive innovation, and do good in the...


  • Auckland City, New Zealand Suncorp Group Full time

    We’re proud to be a part of the Suncorp Group family alongside some of Australia and New Zealand’s most trusted names in insurance - working together to bring about faster, simpler and better outcomes for our customers and corporate partners. We’re continuing to build our procurement capability to support our business in attracting, retaining and...

  • IT Support Analyst

    7 days ago


    Auckland City, New Zealand Pushpay Full time

    We are looking for an experienced IT Support Analyst to join our Auckland office. Our ideal new team member is someone who takes pride in not only their technical execution, but also bridging the gap for the internal users so that every issue that frustrates their efficiency is quickly and efficiently dealt with. **About the Team** The Information...


  • Auckland City, New Zealand Sistema Full time

    Competitive Salary, Full Time + Staff Discounts + Long Service Recognition Mangere, Auckland, Onsite Parking Work with an internationally recognised Kiwi Brand and supportive team **About the role**: The ERP Support Analyst/Developer role is responsible for supporting the business in the use of ERP Software and supporting the ERP Software Developer in the...