Service Desk Analyst

2 weeks ago

Auckland City, New Zealand Corys Full time

**What does the Service Desk Analyst do?**

Our Service Desk Analyst are the face of and a source of knowledge of all things IT Providing 1st level through to level 3 support to our customers, both internal and external. They ensure prompt resolution of incidents and service requests; manage calls/requests from initiation through to resolution, escalating when required, and ensuring the end user is kept well informed along the way. Excellent communication skills are vital

Our Service Desk Analyst work with our associates across New Zealand as well as systems support experts in Australia and France other countries. Travel to some local Corys locations maybe be needed from time to time.

**What do you need to bring to Corys?**

Your passion We want you to bring passion and energy to your role every day. You will be excited by the opportunity to get to know our Corys team, understanding the business users and their needs, and present them with solutions that showcase exactly why Corys is the leading Electrical Wholesaler

Your prior experience in IT/Technical support role, along with your proven ability in troubleshooting computer problems will get you off to a flying start, but it’s your ability to work efficiently, accurately and as part of a team that will see you succeed in this role. You will know how to adapt your approach for different customers, and consistently put your best foot forward when representing the business.

Experience in a trade environment will get you off to a flying start, but it is not essential.

**What Corys can offer you?**
- Membership to the Southern Cross Wellbeing 1 plan
- Paid Birthday leave
- Work location flexibility with an optional two days’ “work from home” per week

**Are you ready to make a difference?**

**How to Apply?**

**Who are we?**

We are a part of Sonepar, an independent family-owned company with global market leadership in B-to-B distribution of electrical products, solutions, and related services. We are an industry leader that employs exceptional people who share a passion to deliver the best products and services to our customers. Since 1920 we have been supplying electrical products to customers across multiple market sectors, including residential, commercial, and industrial. We have a national network of 47 branches providing quality products, backed by expert advice, technical and logístical support, and e-commerce solutions.

  • Service Desk Analyst

    5 days ago

    Auckland City, New Zealand Freightways Information Services Full time

    **About Us** Freightways Information Services Ltd (FIS) is the internal shared services provider for information technology and advisory services across the Freightways Group. We manage Freightways’ IT infrastructure and partner with selected external technology suppliers to deliver reliable, secure, and innovative solutions. An exciting opportunity has...

  • Service Desk Analyst

    2 hours ago

    Wellington City, New Zealand New Zealand Government Full time

    Service Desk Analyst - Permanent, Full Time Wellington Based We are looking for a Service Desk Analyst to join our Client Services Team. The Client Services team is part of the Information Services group and is responsible for 1st and 2nd level Service Desk support. The team is also the custodian of NZQA's device fleet. Whakatairangatia ngā kete o te...

  • Service Desk Analyst

    2 hours ago

    Auckland City, New Zealand Group Technology Full time

    **About us** Fletcher Building is an organisation made up of people who use all of their experience, skills, and individuality to do amazing work. With over 30 businesses operating in Australia, New Zealand, and the South Pacific, we are enriched by many different languages, customs, and lifestyles. There has never been a better time to join the Fletcher...

  • Lv2 Service Desk Analyst

    7 days ago

    Auckland City, New Zealand FinXL Full time

    **Job details**: - Posted 18 November 2024 - SalaryNegotiable - LocationAuckland - Job type Contract - DisciplineCustomer Experience - Reference90M0656692_1731912633 **Job description**: **LV2 Service Desk Analyst** Summary: We are seeking a proactive and customer-focused Service Desk Analyst to join our client's dynamic IT support team in Auckland for an...

  • Service Desk Analyst

    2 weeks ago

    Auckland City, New Zealand RWA Technology People Full time

    2 months contract with possible extension, Immediate Start - East Tamaki Location - AD, SCCM, Wireless We are looking for Service Desk Analyst to join our client **Technical Skills required**: - Wireless technology - this is just for our Access points and wi-fi connectivity support. - Remote software - SCCM and gotoassist or any other remote tools. -...

  • Service Desk Analyst

    2 hours ago

    Auckland City, New Zealand SkyCity Entertainment Group Full time

    Are you a tech-savvy customer service superstar? If so, we may have just the role for you! **As New Zealand's largest Entertainment Company, the SkyCity Entertainment Group is a diverse and vibrant organisation that attracts positive and innovative individuals to participate in our professional, results-orientated culture.** **About SkyCity** SkyCity is a...

  • Service Desk Analyst

    2 hours ago

    Auckland City, New Zealand SkyCity Entertainment Group Full time

    Are you a tech-savvy customer service superstar? If so, we may have just the role for you! **As New Zealand's largest Entertainment Company, the SkyCity Entertainment Group is a diverse and vibrant organisation that attracts positive and innovative individuals to participate in our professional, results-orientated culture.** **About SkyCity** SkyCity is a...

  • Service Desk Analyst

    5 days ago

    Wellington City, New Zealand Datacom Full time

    Our Why Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. About the Role Our Service Desk Analyst’s are the first point of contact for our clients. No two days will be the same as you’ll be proactively problem...

  • Service Desk Analyst

    3 days ago

    Wellington City, New Zealand Computer Concepts Full time

    **General information**: - Location - Wellington - Expertise - Contact Centre, Technology - Job Level - Experienced - Employment Type - Permanent full-time - Close Date - 31-Jan-2025 - Ref # - 59114 **Description & Requirements**: **Spark NZ** - As New Zealand's largest telecommunications and digital services company, Spark’s purpose is to help all of...

  • Service Desk Analyst

    3 days ago

    Auckland City, New Zealand DuluxGroup Full time

    Full training and ongoing support provided - Terrific company culture (check us out on Glassdoor) - Access to a range of great product discounts **Our Company** We help our consumers to imagine and create better places and spaces in which to live and work. DuluxGroup's origins date back to 1918, with its original heritage in decorative paint for Australian...