Infrastructure Engineer

Permanent opportunity based at the Newlands Technology Hub
- Great employee benefits including generous wellness leave
- Hybrid working model - a mix of WFH and working in the office

Ko wai mātou? - Who are we
Fire and Emergency New Zealand is a Crown Entity established on 1 July 2017 under the Fire and Emergency New Zealand Act 2017.We exist to protect and preserve the lives, property, and environment of all New Zealanders. We do this through reducing unwanted fires, responding to fires and other emergencies including motor vehicle crashes, medical emergencies, hazardous substance related incidents, natural disasters and supporting increased community readiness and recovery.Our vision is to build stronger communities and protect what matters most to the people within them.As the most trusted public sector agency we are working to embed our new values. Our values reflect what is important to our people and set out what we believe is core to who we are and the organisation we aspire to be. Our values are: We Do the Right Thing - Kia TikaWe Serve and Support - ManaakitangaWe Are Better Together - WhanaungatangaWe Strive to Improve - AuahatangaWhat is on offer?
- The Infrastructure Team is based in Newlands but operates a hybrid working model where working days would be shared between the Newlands office and working from home.
- Newlands offers free car parking and easy access to the nearby gym, with great links to local public transport.
- Great employment benefits including up to 6% Kiwi Saver employer contributions.
- Life and Income Protection for eligible employees.
- Additional benefits from organisations including excellent welfare support and membership options for the New Zealand Firefighters Welfare Society
- FENZ is a Microsoft shop and offers great training opportunities through various vendor assisted programs. FENZ also has a cloud first strategy, primarily focused on Azure, offering generous opportunities for professional development in modern technologies. Personal / professional development opportunities are managed directly with your line manager.
- A high functioning team where Team culture is a matter of pride for each team member, all of whom are passionate about their role within FENZ. Inter team relations are excellent with participation in cross team events and celebrations.
- FENZ role in society is recognised as a vital part of emergency response, so why not join a family which makes a difference to the team of 5 million.

Mō tēnei tūranga - About the roleThe Infrastructure Engineer provides effective support to the infrastructure, networks and internal security areas. The role provides expertise to enable highly available infrastructure, network and systems and facilitates efficient and effective IT services, nationally. A key part of the role is also to provide local IT support and facilitate efficient and effective IT solutions to local problems and issues within the Fire and Emergency NZ standards and manage the IT systems support relationship with field users while providing on-the-ground support and assistance.Ko tāu nā i tēnei tūranga - What you'll bring to the role
- Significant experience Cloud Technologies, preferably, Microsoft Azure
- Significant experience in managing, configuring and operating IT Infrastructure, provisioning/installing, configuring and maintaining infrastructure services and components.
- An excellent working knowledge of AD, DNS, DHCP and other core Infrastructure foundational components.
- An excellent understanding of the operational requirements of a complex, multi-vendor, multi-faceted production environment.
- Expert knowledge of the relevant key technologies installed at Fire and Emergency NZ including VMware, HPE, Microsoft and Cloud Technologies.
- Strong appreciation of formal IT disciplines, methodologies and techniques including change management and service level management.
- Strong experience in automation processes and routine system administration tasks to specifications using standard tools and scripting.
- Good experience with influencing stakeholders both within and outside an organisation.
- Experience leading through influencing other stakeholders
- Promote and model ethical behaviour.

**Key Attributes**:

- A can-do attitude towards supporting ICT and the wider organisation.
- Commitment to quality service and improvement.
- Flexibility and the ability to stay calm under pressure while still delivering on outputs.
- Good personal organisation and self-management.
- Communicate fluently, orally and in writing.
- Good judgement and comfortable taking initiative.
- Confident in working with financial information.
- Strong planning and prioritisation skills.