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Administration Support/receptionist

3 weeks ago

Whakatane, New Zealand Te Whatu Ora - Health New Zealand Hauora a Toi Bay of Plenty Full time

**He Kōrero mō te tūranga - About the Role**
- Are you versatile and do you like variety in your working day?
- Are you looking for casual, on-call administration work?

If you can answer “yes” to these questions, then we are looking for you

We are currently seeking an experienced administrator to support our busy Outpatients Administration Reception Team at Whakatāne Hospital. This position is for an on-call person who will provide cover when staff are on leave and when additional duties require extra resource.

Our Outpatients Receptionists are often the first point of contact to all customers at Te Whatu Ora Hauora a Toi Bay of Plenty; therefore, we are looking for someone who will provide excellent customer service. You will be required to respond effectively to general enquiries and maintain good relationships with staff and most importantly patients, visitors, and their families.

**He Korero mōu - About You**

The position offers a variety of duties including managing phone calls, general administrative tasks, welcoming all customers, and going the extra mile for them. The successful applicant will be responsible for the provision of high quality, accurate administration, will be flexible and adaptable as shifts are confirmed at relatively short notice.

**Desired skills are**:

- Ability to work as a team player
- Positive can-do attitude
- Willingness to work innovatively and an avid problem solver
- Accuracy and a keen eye for detail
- Communication is a must, including a friendly telephone manner
- Time management
- Ability to be flexible and adaptable

**Mō Tātou - About Us**

Situated in the sunny eastern coast of New Zealand's North Island, the Bay of Plenty really is just that, offering vast golden sand beaches, bush clad mountains, lush farmlands and more. Its pleasant climate means that the area has become a favourite for holiday makers, retirees and those looking for a different lifestyle outside of the main cities.

Te Whatu Ora - Health New Zealand, Hauora a Toi Bay of Plenty is spread across a vast geographical area and centred across two hospitals based in Tauranga and Whakatāne. Te Whatu Ora Hauora a Toi Bay of Plenty is one of the Bay of Plenty's largest employers with over 4000 staff.

**Ko ō tatou painga - Our Benefits**
- In-House career development
- Flexible working practices (e.g., we support work life balance and flexible work arrangements whenever possible)
- Highly rewarding role and opportunity to make a difference
- Be a valued member of a multidisciplinary team
- Subsidised onsite hospital gym membership and wellbeing support
- Free onsite parking
- Free flu vaccination
- Discounts (with local businesses)

**Ngā uarātanga ō ā mātou mahi - Our Values**

At Te Whatu Ora Hauora a Toi Bay of Plenty we recruit for our Manaakitanga CARE values. Why do we do this? Because values-based teams deliver better care.

Our manaakitanga CARE values (Compassion, All-one-team, Responsive and Excellence) support each of us to make a difference every day in the things we do and say. Therefore, it's important that when recruiting, we recruit new colleagues who live by our CARE values.

**Me pēhea te tuku tono - How to Apply**

Te Whatu Ora Hauora a Toi Bay of Plenty are committed to improving Māori health outcomes and achieving health equity for Māori through Te Tiriti o Waitangi obligations. It is essential you demonstrate an awareness of Māori indigenous rights and current issues in relation to health and health equity.