Service Coordinator

4 days ago

Nelson, New Zealand TDX Ltd Full time

**Who are we?**

TDX is a true New Zealand success story and 100% New Zealand owned and operated. From humble beginnings 40 years, today TDX is regarded a market leader for Construction Equipment, Diesel Engines, Transmissions, Generator sets, Oil and Filtration products. We have secured the distributorship of leading global brands including Volvo and Yanmar Construction Equipment, Shell Lubricants, Kohler Generators, Perkins Engines and Parts and Allison Transmissions. We are committed to creating a world class sales and service organisation.

**The role**:
Reporting to the Service Manager and working closely alongside the Service team, you will be responsible for providing quality administration and coordination of service bookings, organising and scheduling our mechanics, who in turn will be out there supporting our large customer base within the Tasman Region. This will require you to liaise closely with customers to ensure a thorough understanding of their requirements, converting enquiries into service bookings and monitoring work progress so that you are able to keep customers informed at all stages.

Providing the highest level of service to our customers is paramount, therefore we will be looking for an individual with excellent verbal and written communication skills, and proven experience of working with a wide range of customers and suppliers.

A natural at multi-tasking, you will enjoy supporting others and will always be able to deliver options when solving enquiries. You will be able to operate in a professional and confidential manner and be a competent computer user with MS office skills.

Previous experience working in a similar role in the automotive industry is desirable, or some knowledge of the administration needs of a workshop environment.

**If you want to join us on our mission to be NUMBER ONE and recognised as New Zealand's best sales and service organisation then hit APPLY NOW and come join our team.

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