Application Support Engineer

10 hours ago


New Zealand Alexander James Full time

Exciting Opportunity and Great Benefits
- Highly known and reputable financial services company
- Hybrid Working

**Our Client**:
Our client has been around for 160 years, supporting New Zealanders to help them achieve their financial goals. From opening an account to retirement, our client provides a variety of financial services. Our client is driven to use their experience and size to help local communities and businesses achieve great things.

**The Role**:
Our client is seeking a driven and curious Application Support Engineer to join their Payments Tribe.

***
**You will**:

- Establish a governance framework of regular reporting to ensure upgrade/security patching progress are monitored, trends are identified, risks are highlighted and mitigated in a timely manner
- Ensure all documentation evidence adheres to the business’s IT Controls

**To be successful**:

- Solid understanding of AWS
- A good understanding of SaaS Incident management experience
- Experience in managing UAR (User Access Requests) and UAM (User Access Management) process
- Experience with system migration and upgrades, along with prioritising backlog and user stories


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