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Central Processing Officer

2 weeks ago

Wellington City, New Zealand New Zealand Government Full time

**Central Processing Officer - Senior Services**
- Permanent, Full-time positions available (37.55 hours per week)
- Wellington based
- Excellent career development opportunities
- Salary range $61,466 - $73,903 dependant on skills and experience

**Mo te tima | About The Team**

The New Zealand Superannuation processing unit is a specialist unit within the Ministry of Social Development's Centralised Services Business Unit. The Wellington based team works out of Kordia House, Willis Street. We are responsible for the administration of New Zealand's domestic New Zealand Superannuation and related products. Join us to be effective on the lives of New Zealanders.

We have a great opportunity for you to be part of our high energy, successful and supportive team. We are looking for motivated and adaptable people who can deliver quality service to our clients because they want to make a difference to their lives.

**Mo te tunga | About the role**

**Ko wai koe | About you**
- Able to listen with empathy and understanding to clients' needs.
- Have excellent client service skills.
- Have good analytical skills.
- Able to problem solve and deal with complex client situations.
- Have great time management and organisational skills.
- Have a high level of both written and verbal communication skills.
- Can self-manage and work independently and show initiative.
- Be flexible, adaptable and accept change as a positive challenge.
- Able to work well under pressure and to deadlines.
- Able to work well within diverse teams.

**Ta matou e tuku ana | What we offer**
- We provide a positive work environment and a trusted culture where we support each other to achieve excellent outcomes for our clients.
- Accident insurance coverage for MSD staff.
- Capability development framework to support your career aspirations with us.
- Staff discount on Southern Cross Health Insurance.
- Lots of practical wellbeing support, like Employee Assistance Programme as our vision is to have a workplace where everyone has a sense of purpose.

**He Whakaahuatanga Tunga | Position Description**

Please take some time to read and understand the following position description before applying: Central Processing Officer

**Me pehea te tuku tono | How to Apply**
- What type of experience do you have performing administrative tasks or in a customer service environment?
- Can you give us an example where you had to use your decision-making skills?

Applications close**: Tuesday, 12th August 2025