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Restaurant Manager
3 weeks ago
**Location**: Auckland, New Zealand
**Salary**: $30-33 per hour
**Hours**: Minimum 40 hours to a maximum 50 hours per week
Little Lamb is a traditional Chinese Hot Pot restaurant offering premium grade lamb and beef dishes. It is seeking an experienced and dynamic Restaurant Manager to join our vibrant team in Auckland. If you have a passion for the hospitality industry and a knack for delivering exceptional customer service, we want to hear from you
**Key Responsibilities**:
- **Oversee Daily Operations**: Manage all aspects of restaurant operations, ensuring high standards of service and quality.
- **Staff Management**: Recruit, train, and supervise staff, fostering a positive and productive work environment.
- **Customer Service**: Ensure exceptional customer experiences by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere.
- **Financial Management**: Monitor and manage budgets, sales, and expenses to meet financial goals.
- **Inventory Control**: Oversee stock management, including ordering and maintaining inventory levels.
- **Health and Safety Compliance**: Ensure compliance with food safety and hygiene regulations.
- **Menu Development**: Collaborate with chefs on menu planning and promotions to enhance customer satisfaction and profitability.
- **Marketing Initiatives**: Assist in developing marketing strategies to attract and retain customers.
**Qualifications**:
- Proven experience as a restaurant manager for at least 2 years in New Zealand
- Strong leadership and interpersonal skills.
- Excellent communication and organizational abilities.
- Knowledge of financial management and budgeting.
- Ability to work flexible hours, including evenings and weekends.
- Relevant level 7 qualifications in hospitality or business management preferred.
**What We Offer**:
- Competitive hourly wage in reflection of skills and experience
- Opportunity to work in a supportive and friendly environment.
- Career growth and development opportunities.
