Country Manager

**Location**: New Zealand, work from home

**Pay Rate**:NZ$37.30 per hour

**Contract**: 6 month contract with potential to extend, 37.5 hours per week

**Hiring Manager**:Neil Cleverley **Recruiter**:Frazer Morton

Do you have teaching experience in New Zealand and a vision for supporting teaching and learning across the country? We’re looking for an ambitious and proactive person to join the entrepreneurial teams which comprise Twinkl’s core customer segments. You will be responsible for supporting the ongoing development and growth of our New Zealand community.

You'll be joining the New Zealand based Twinkl team with additional support from leaders at Twinkl HQ in the U.K. You’ll need to take a rapid iterative approach, employing different marketing and business development techniques to get the message out to the community.

You'll be a key player within the New Zealand team, making connections between our product and the community, and responsible for user growth within the customer segment in New Zealand.

You will be commercially-minded and comfortable making decisions on where to pursue opportunities and showcase our product. You will be responsible for weekly growth reporting in line with business expectations. This is a very varied role that involves both proactive strategic planning and reactive work as you pivot and respond to the demands of your growing market.

**Key Performance Indicators**:

- Build a thriving social media community for Primary, Secondary and ECE educators, and hit specific growth and engagement targets for that community each month.
- Increase revenue and hit specific growth targets.
- Increase new customers and hit specific growth targets.

**A typical week could involve any of the following**:

- Show tenacity and drive when going above and beyond to reach new customers and build your segments.
- Sales and marketing to spread the word to new customers who we can help and support.
- Manage social media activity for your segments to make sure the right messages reach our customers at the right time.
- Digital optimization to look at the overall user experience of the area of the Twinkl.co.nz website and work with the Country Manager, Production, and web and design teams to continuously improve the UX for your specific segments.
- Business management and strategy to put plans in place to help achieve ambitious growth targets for your segments. Work with professionals across the business to understand what’s working and how we can improve.

**Requirements**:
**To succeed in the role, you will have one or a combination of the following**:

- Thorough knowledge of the New Zealand market, and of our customers.
- Experience within an New Zealand Primary School education setting
- A strong entrepreneurial mindset and a propensity for action.
- Sound decision-making skills and diligent in seizing new opportunities.
- Understands what good prioritisation is, and values output and results.
- Commercially astute and a strategic thinker who is comfortable taking calculated risks and being accountable for successes and failures.
- Ability to communicate a shared vision and motivate individuals and a team.
- Methodical, highly organised, accurate and execution focused
- Up-to-date tech skills and social media savviness.

**Benefits**

In return for everything you can bring, we can offer you an exciting role in a fast-growing and dynamic business, with plenty of career opportunities.

**Here’s a couple of the things that make Twinkl a great place to be**:

- A friendly, welcoming and supportive culture. We believe work should be fun and always put people before process.
- Flexible working with opportunities to work from home.
- Diversity, inclusion and belonging - our Employee Network Program includes working groups for LGBTQ+, Black and Minority Ethnic, Disabilities (visible and invisible), Women in Tech and Working Parents.
- Continuous Professional Development (CPD) - Our ever-evolving program includes: Monthly progression reviews, Twinkl’s Management Scheme, commercial awareness training, leadership coaching quads, career chats and mentoring.
- Collaboration across continents You’ll plug into a global team working to help improve the lives of educators around the world.
- We want to ensure that everyone has an equal chance to demonstrate their abilities to us. To let us know about any support/adjustments you may require throughout the recruitment process and information on how we will provide this, please use this form_

**Our Recruitment Process**: