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Regional Care Coordinators

3 weeks ago

Canterbury, New Zealand Green Cross Health Full time

We have full-time, part-time, weekday and weekend roles available for Regional Care Coordinators to join our supportive and friendly team based in our Christchurch office.

**Ko wai mātou? | Who are we?**
Access Community Health (Hauora-Tara-Ā-Whare) is a leading provider of home-based healthcare and support. Our nationwide teams of over 4,000 support workers and registered nurses support people to remain active, safe, and independent in their own homes and communities.

He kōrero whakamārama mō tēnei tūranga | About the role
To coordinate, within a call management environment, home-based care and support services that enable Access clients to live as safely and as independently as possible in their homes and communities.

**He aha ai mātou? | Why Us?**
- A supportive Nationwide team with a strong values-based culture
- A passionate business that promotes diversity and inclusion that are reflective of the communities we serve
- Weekday and Weekends flexible shifts available
- Free on-site parking
- Hourly pay rate of $23.00, which includes annual leave and sick leave entitlements
- Ability to work from home when required
- On-board training and development
- An opportunity to make a difference within your community and be a part of a well-established Organisation
- Be a part of a large supportive and passionate team

**Ngā mōhiohio e pā ana ki tēnei mahi | About this position**
- Coordinating, within a call-management environment, home-based care and support services that enable Access Clients to live as safely and as independently as possible within their homes and communities.
- Develop and maintain rapport within the Access team, our Clients and their Whānau
- Deliver high quality, customer focused service within a structured framework and in a highly flexible service response environment
- Adhere to our policies and procedures to ensure our clients and support workers receive the best outcomes
- Be responsible for coordination of support worker placements to deliver high quality care and support to our clients

**Ngā tohungatanga mō tēnei tūranga | Skills and experience**
- Eligibility to work in New Zealand
- Commitment to providing excellent customer service
- Excellent interpersonal skills that enable the building of effective relationships across diverse groups, including negotiation and conflict resolution skills
- Proficient with general computer skills, including Microsoft Office suite
- Excellent organisational skills, particularly time management and prioritising
- An eye for detail and an ability to maintain a high level of accuracy
- Ability to think creatively and strategically and utilise problem-solving skills
- Work well under pressure and multi-task across functions and activities
- A demonstrated commitment to Te Tiriti o Waitangi in the workplace
- Actively demonstrates the ability and desire to show cultural sensitivity, awareness and understanding of diversity