Client Recovery Administrator

7 days ago

Auckland City, New Zealand New Zealand Government Full time

Our Administration teams work together and share the responsibility for arranging referrals, setting up supports communicating with providers on behalf of our customer facing Recovery Teams.
As a Manukau Client Recovery Administrator, your day could include:

- Actioning requests for accommodation and transport to maximise client independence
- Arranging support services, mobility aids, and equipment
- Sourcing and confirming medical notes from healthcare practitioners
- Privacy checking information, ensuring that the information sent is correct and being sent to the appropriate recipient

This is a key role as you will provide the mechanisms which ensure our clients receive effective rehabilitation and subsequent return to independence, as well as protecting information stored on behalf of our clients. For further information about the role, please click here What's in it for you? We can offer you a starting salary of $54,230 PLUS a 9% superannuation contribution ($4,881), annual performance reviews linked to pay increases, and corporate discounts for health insurance, gyms, and more We can also offer you: Career development
- Regular career and development conversations with your leader
- On-the-job skill development and coaching
- Opportunities to grow into other internal roles

Work-life balance
- Only work Monday to Friday between 8am - 5pm with no late nights, no weekends
- And after working with us for 3-6 months you can work from home up to 3 days per week (we provide you with a laptop, headset, monitor, cables, mouse, and a keyboard to support this)
- Great communication skills (verbal and written) as you will be working across teams and functions
- A can-do attitude - someone who is always keen to get stuck in and do the mahi
- A keen problem solver - you will be a forward thinker and look to be proactive in finding solutions when you face challenges.
- Tech savvy - you will be able to operate effectively in a digital environment with a wide range of technology systems and tools
- Experience working in an administration role would be advantageous, but not required

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