Helpdesk/pc Support
1 week ago
**The Company**
Our client is a growing company looking for your brilliance as a Helpdesk/PC Support to support users. If you are creative problem solver who enjoys working in a dynamic and rapidly-changing work environment, this could be the ideal opportunity to fast-track your career.
***
**The Role**
In the fast-paced role, you will:
- Provide level 1-2 support.
- Respond to and follow up on technical help tickets in ServiceNow.
- Provide phone-based support to the company's VIP customers.
- Investigate and implement solutions to technical issues.
- Identify recurring technical issues, proposing solutions to address the cause of problems.
**Your Skills & Experience**
- Minimum 3 years' experience in a similar role.
- Brilliant experience with MS Stack, Windows, and ServiceNow.
- Experience with IT support ticketing systems.
- Ability to create test transactions and run tests to find errors and confirm programs meet specifications and regulatory compliance.
- Experience in training end users to use programs.
**About You**
**What's on offer?**
- An exceptional opportunity to make a positive impact on the department and the company.
- A fast-paced, dynamic workplace where no two days are ever the same.
- A rare chance to grow your skill set.
- A company that promotes on merit, rewards excellence and champions work-life balance.
**Job Reference: 06900-0012550373**
- Robert Half Ltd is committed to equal opportunity and we value diversity at our company. We do not discriminate on the basis of categories protected under local law._
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