Service Manager

**Service Manager - Medical Services**
**Permanent full time (80 hours per fortnight)**
**Rotorua hospital**

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is dedicated to serving all New Zealanders. Through integration and collaboration, we’re building a health system underpinned by partnership, equity, sustainability, whānau-centred care, and excellence.

**About the Role**
The Service Manager - Medical Services reports to the Group Director Operations for Health New Zealand Lakes and is responsible for the operational performance of the Medical Service across the Lakes District, ensuring the delivery of high quality services that meet patient care requirements effectively and efficiently. The role will work in partnership with the Clinical Director and Head of Department for Medical Services. As a member of the Lakes management team, you will contribute at a senior level and be involved in multiple initiatives across the organisation.

The successful appointee will work in partnership with inter-sectoral providers, community stakeholders, iwi and other Lakes and regional managers to maximise the provision of clinically appropriate services in the Rotorua and Taupō regions.

**About you**
- Demonstrates strong operational skills and background in hospital management
- A strong commitment and knowledge of clinical quality is essential
- Has understanding and commitment to community-based and integrated service delivery across acute, chronic and long term care.
- Works collaboratively with teams, building and networking skills and engaging with external providers and agencies as required.
- A strong commitment to Māori health and equity of outcomes
- Strong accountability with a focus on performance.
- Strong financial, budgetary and performance management skills
- Strong ability to develop and implement robust business cases around service management and capital expenditure
- A background as a health clinician is highly desirable but not essential
- Competency with te ao Māori, tikanga, and te reo Māori or a commitment to starting your journey and taking ownership of your learning and growth

The applicant will be focused on robust operational performance, and continuous improvement. The successful applicant will be able to balance this with change management, managing forward planning and developing robust business cases where appropriate. The role is challenging and rewarding and well supported by a team of committed, passionate and professional staff. For managers currently working large tertiary hospitals, the role offers much wider exposure to the full range of hospital services and management as part of the district service manager team.

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**About the Location**

This is an excellent opportunity to manage and develop services within two highly functional hospitals. The role is based in Rotorua and offers the benefits of a modern city with great restaurants, tourism and a reputation for adventure activities.

Health New Zealand |Te Whatu Ora Lakes provides healthcare from its two modern and progressive general hospitals in Rotorua and Taupo, New Zealand. The Lakes district is becoming the lifestyle destination of choice and is well known for its many outdoor recreational activities, family friendly beaches, and a growing multi-cultural community. Working at Health New Zealand Te Whatu Ora Lakes provides a great opportunity to balance an amazing lifestyle with a rewarding professional experience.

As well as a supportive, inclusive and diverse work environment, Health New Zealand |Te Whatu Ora Lakes offer competitive salary, free staff parking, fee flu vaccination, discounts (with local businesses), and access to Employee Assistance Program.

Know more about living and working at the Lakes district

**Salary range**

$146,643 - 183,304

**How to Apply