Clinical Unit Administrator/administration Support

**Mō Tātou - About Us**

Situated in the sunny eastern coast of New Zealand's North Island, the Bay of Plenty really is just that, offering vast golden sand beaches, bush clad mountains, lush farmlands and more. Its pleasant climate means that the area has become a favourite for holiday makers, retirees and those looking for a different lifestyle outside of the main cities.

Te Whatu Ora - Health New Zealand, Hauora a Toi Bay of Plenty is spread across a vast geographical area and centred across two hospitals based in Tauranga and Whakatāne. We serve a population of approximately 259,000 for the major population centres of Tauranga, Katikati, Te Puke, Whakatāne, Kawerau and Ōpōtiki. Te Whatu Ora Hauora a Toi Bay of Plenty is one of the Bay of Plenty's largest employers with over 4000 staff.

**He Kōrero mō te tūranga - About the Role**

This demanding and challenging role is to provide administration support to Maternity Department and administration staff within this service and within the scheduling team.

This is a permanent full-time role, working 80 hours per fortnight across Monday to Friday based at Whakatāne Hospital.

This role includes but is not limited to booking patients for antenatal visits, outpatient clinics, and reception work on the Maternity ward and general administration tasks. You will be required to provide high quality customer services responding effectively to general enquires and to maintain good relationships with clinical and non-clinical staff and most importantly, patients.

**He korero mōu - About You**

The successful applicant must be a proven team player with a ‘can do' attitude, a willingness to work innovatively and find solutions, alongside the ability to communicate effectively with patients, families and clinical staff.

You will need to have well developed computer skills and practice excellent time management. Your friendly disposition, responsiveness and personal commitment to professional excellence will ensure you can deliver the great service that is important to success in this role.

As being part of a team it is necessary for each team member to understand your colleagues core role and functions to ensure the team can cover for each other with planned and unplanned leave.

A working knowledge within a hospital environment and patient management system would be desirable but full training will be provided.

**Ko o tatou painga - Our Benefits**
- In-house professional development
- Flexible working practices (e.g. We support work life balance and flexible work arrangements whenever possible)
- Highly rewarding role and opportunity to make a difference
- Be a valued member of a multidisciplinary team
- Subsidised onsite hospital gym membership
- Free flu vaccinations
- Free onsite parking
- Discounts (with local businesses)

**Ngā uarātanga ō ā mātou mahi - Our Values**

At Te Whatu Ora Hauora a Toi Bay of Plenty we recruit for our Manaakitanga CARE values. Why do we do this? Because values-based teams deliver better care.

Our manaakitanga CARE values (Compassion, All-one-team, Responsive and Excellence) support each of us to make a difference every day in the things we do and say. Therefore, it's important that when recruiting, we recruit new colleagues who live by our CARE values.

Te Whatu Ora Hauora a Toi Bay of Plenty are committed to improving Māori health outcomes and achieving health equity for Māori through Te Tiriti o Waitangi obligations. It is essential you demonstrate an awareness of Māori indigenous rights and current issues in relation to health and health equity.

**Me pēhea te tuku tono - How to Apply