Technical Underwriter

7 days ago

Auckland City, New Zealand Ando Insurance Group Limited Full time

At Ando, we're taking a fresh approach to the way insurance works in New Zealand.

Since opening our doors in 2015 we have achieved strong growth in the New Zealand insurance market and have continued to focus on using new technology to deliver vastly improved customer experiences.

We have an exciting opportunity for a highly motivated professional with excellent relationship and people skills to join our high performing Personal Lines Team based in Auckland, Christchurch, or Palmerston North as Technical Underwriter - Personal Lines assisting Technical Underwriting Manager. Ideally you will have at least 4 years of experience working in technical underwriting space and have excellent communication & relationship building skills with internal & external stakeholders.

**Helping our business grow and succeed in a challenging and changing environment, you’ll be responsible for**:

- Keep contact person to provide technical underwriting input for projects across all areas of the business.
- Ability to handle complex underwriting referrals and related enquiries from Broker channels where underwriting delegation is exceeded by referral teams.
- Provides support to the Technical Underwriting Manager, Personal Lines Operations Manager and the Personal Lines Team Leaders on setting and achieving broker SLAs. Being instrumental in process improvement & work in conjunction with Ando’s Broker Personal Lines Team.

**You show the following qualities**:

- Have 4 years of technical & market-facing expertise within personal lines insurance products.
- Possess exceptional communication skills across all mediums.
- Involved in Governance, Risk and Compliance.
- Be logical in thought process, inquisitive and have a strong understanding of the New Zealand market and emerging trends.

**Perks of being an Andonian (not just limited to the below)**:

- Wellbeing (Sick) Leave 20 days per annum
- 1 week of paid parental discretionary leave to either parent
- $500 annual wellbeing allowance
- Discounted Ando Insurance Policies
- Hybrid working environment
- Dog friendly offices
- Social Club
- Life & Income Protection Insurance
- Career Coaching & Professional Development Support
- Employee Assistance Program

Our customers are at the heart of everything we do at Ando. You’ll need a commitment to providing the highest level of customer satisfaction and a desire to make the complex seem simple. This role will give you the opportunity to challenge and develop your strong technical knowledge in an environment that encourages flexibility and forward thinking.

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