Customer Care Specialist
1 week ago
Competitive salary + excellent benefits package too
- Monday to Friday - with 3 days work from home a week
- CBD based - close to public transport
Looking for a hybrid role? Working in retail or hospitality and craving your weekends back? Fantastic role in the financial services sector
- Competitive salary + excellent benefits package too
- Monday to Friday - with 3 days work from home a week
- CBD based - close to public transport
As a Customer Care Specialist, you will be the first point of contact for existing clients, providing them with exceptional support, interacting with them over the phone.
Our client is a leader in their field within Financial Services, well known and highly respected and puts their customer at the heart of everything they do, alongside having strong company and people values, benefits and care for their employees.
Working with a fun and diverse team you will be the first point of contact for customers, assisting them with their query and updating the system. You could expect to take around 20 - 40 calls per day. No weekend work, Monday to Friday 8.30am to 5pm.
**You know you’re right for this role if you**
- Have previous experience dealing with customers - you may have worked in a Contact Centre, or had hospitality or retail experience
- Get a real kick out of providing an exceptional service
- Are smart with technology and enjoying learning new systems
**You’re...**
- The one talking to customers all day
- You love that the service you provide positively impacts their client experience
- At your best in a dynamic, fast paced, team orientated business
- All set up to work from home as the role does allow for 3 days WFH
- All clear with the credit and MOJ check
**What you’ll get in return**
- **CAREER PROGRESSION**: There are ‘Real life’ examples of career progression
- **TEAM CULTURE**:Supportive, positive fun, energetic work family, Stunning brand new offices in the CBD, and the option to work from home 3 days per week
- **COMPANY CULTURE/ VALUES**: Well-known, successful and growing business open to new ideas, process improvements & investment into technology
- **GREAT BENEFITS**: Insurance, bonus & Wellbeing days
**A bit about Charly, who's recruiting this role**:
New to Cultivate and full of life, Charly is ready to help you find that next great role. She can often be found watching any sport Auckland has to offer or strolling along the beach, with a cuppa tea in one hand and Bobby the Boxer in the other.
**How to apply**
***
We recognise that neurodiversity is critical to a healthy, productive, and innovative business. Our role is to uncover and advocate strengths via a psychologically safe recruitment experience. So, if a typical recruitment process doesn’t bring out your best, let us know. We want you to shine, not shy away.
-
Customer Care Specialist
4 weeks ago
Wellington City, New Zealand VTNZ (Vehicle Testing New Zealand Ltd) Full timeOpportunities for you to advance your skills - Medical insurance and free WoFs provided - Opportunity to travel around NZ VTNZ Wellington is looking for a customer-focused Customer Care Specialist to join their team full-time. **Benefits** VTNZ values the training of its staff, and there will be opportunities for you to advance your skills and learn new...
-
Customer Care Specialist
1 day ago
Wellington City, New Zealand VTNZ (Vehicle Testing New Zealand Ltd) Full timeOpportunities for you to advance your skills - Medical insurance and free WoFs provided - Opportunity to travel around NZ VTNZ Wellington is looking for a customer-focused Customer Care Specialist to join their team full-time. **Benefits** VTNZ values the training of its staff, and there will be opportunities for you to advance your skills and learn new...
-
Community Care Specialist
2 days ago
Auckland, Auckland, New Zealand Spectrum Care Full timeWe are seeking a highly skilled and compassionate Community Care Specialist to join our team in North Auckland.This full-time role will involve providing ongoing support to four housemates, including assisting with personal cares, promoting social participation, and maintaining a safe and healthy living environment.The ideal candidate will possess excellent...
-
Customer Care Specialists
3 weeks ago
Auckland City, New Zealand Fidelity Life Full timeWe continue to grow and enhance the customer experience! - Generous flexible working options and fully subsidised health, life and trauma i - Excellent systems and processes and opportunites to further your career! **The Opportunity** Reporting to the Customer Care Leader, you will be responsible for providing an outstanding customer experience through...
-
Customer Care Specialist Inbound
3 weeks ago
Auckland City, New Zealand Fidelity Life Full timeFlexible working options - Fantastic 6 star office located in Auckland CBD **The Opportunity**: *** We are currently on the lookout for a **Customer Care Specialist**. This is a fulltime role, permanent role based in our Auckland office with flexible working arrangements available. The Customer care specialists are the first port of call for all enquiries...
-
Customer Care Specialist
4 weeks ago
Auckland City, New Zealand Cultivate Full timeCompetitive salary + excellent benefits package too - Monday to Friday - with 3 days work from home a week - CBD based - flexible hybrid working style to suit your lifestyle - As a Customer Care Specialist, you will be the first point of contact for existing clients, providing them with exceptional support, interacting with them over the phone. - Our client...
-
Customer Care Specialist
1 day ago
Auckland City, New Zealand Cultivate Full timeCompetitive salary + excellent benefits package too - Monday to Friday - with 3 days work from home a week - CBD based - flexible hybrid working style to suit your lifestyle - As a Customer Care Specialist, you will be the first point of contact for existing clients, providing them with exceptional support, interacting with them over the phone. - Our client...
-
Person-Centered Care Specialist
3 days ago
Auckland, Auckland, New Zealand Spectrum Care Full timeAbout Spectrum CareSpectrum Care is a values-driven organization that prioritizes the needs and aspirations of individuals with disabilities. We are committed to delivering high-quality support services that promote independence, inclusion, and community participation.Job DescriptionThe Person-Centered Care Specialist will work closely with clients,...
-
Customer Care Specialist
4 weeks ago
Auckland City, New Zealand 2degrees Mobile Limited Full time**Interested in technology using your knowledge and skill?** **CUSTOMER CARE SPECIALIST - Auckland!** **Your role, your journey | Te Huarahi Whakatipu** As a Customer Care Specialist, you'll be the first point of contact for customers needing technical support with telecommunications or mobile services. You'll diagnose and resolve connectivity, equipment,...
-
Customer Care Specialist
1 week ago
Auckland, Auckland, New Zealand Kuehne + Nagel As Full timeWe are looking for an experienced Auckland based Customer Care Specialist to join the Customer Care Team, responsible for managing one of our largest Aerospace clients.Your RoleReporting to the National Customer Care Manager, you will be a key contact for this complex, yet rewarding, key account.As the successful candidate, you will have at least 3-5 years...
-
Customer Care Specialist
3 weeks ago
Auckland City, New Zealand Fidelity Life Full timeSupportive, collaborative friendly team - Life, Trauma and Health insurance benefits - Awesome leave benefits **The Opportunity** Reporting to the Customer Care Leader, you will be responsible for providing an outstanding customer experience through handling and resolving customer queries within designated service level agreement timeframes. The Customer...
-
Customer Care Specialist
4 weeks ago
Auckland City, New Zealand Vodafone Full time**Ko mātou tēnei - Our organisation**: **_ Uia mai koe te pātai, he aha te mea nui o tēnei ao? Māku koe e kii atu he tangata, he tangata, he tangata._**: - “If you asked me, what is the greatest thing in this world, I would say it is people, it is people, it is people.”_ Vodafone is working hard to build a more connected, inclusive, and...
-
Customer Care Coordinator
3 weeks ago
Auckland City, New Zealand MoleMap Australia & New Zealand Full time**About the Company** At MoleMap our purpose is simple. We give people their best chance against skin cancer so that maybe one day we can live in a world where skin cancer no longer takes lives. Our team of Melanographers and the Dermatologists we work with have been detecting and diagnosing melanoma for over two decades, and our new full treatment clinics...
-
Clinical Care Specialist
5 days ago
Auckland, Auckland, New Zealand Cooper University Health Care Full timeAbout Our OpportunityWe are seeking a highly skilled and compassionate Clinical Care Specialist to join our team at Cooper University Health Care. As an Advanced Practice Healthcare Professional, you will play a critical role in providing exceptional patient care and promoting health outcomes in the adult population.Your primary responsibility will be to...
-
Customer Care Specialist
7 days ago
Auckland, Auckland, New Zealand Ymca North Incorporated Full timeWe are looking for a vibrant Customer Care Specialist to join our team at The Y Massey Leisure Centre.This is a great role, combining the best of sports, fitness, and salesWith a minimum of 15.5 hours per week – the required shifts are Tuesday and Wednesday 1:30pm – 9:15pm with the possibility of cover shifts throughout the week.What will you be doing?...
-
Noel Leeming Customer Care Specialist
3 weeks ago
Auckland City, New Zealand The Warehouse Full timeCompany Description Our purpose is simple; helping Kiwi’s live better every day. The Warehouse Group (TWG) has grown to be New Zealand’s largest retailer and not to mention a Kiwi classic brand! Every day we live and breathe our core values to guide our conversations, actions and decisions, Whakaarohia te Kaiutu (Think Customer), Mahi I ngā mahi pai...
-
Customer Care Coordinator
4 days ago
Auckland City, New Zealand MoleMap Australia & New Zealand Full time**About the Company** At MoleMap our purpose is simple. We give people their best chance against skin cancer so that maybe one day we can live in a world where skin cancer no longer takes lives. Our team of Melanographers and the Dermatologists we work with have been detecting and diagnosing melanoma for over two decades, and our new full treatment clinics...
-
Customer Care Specialist Nlg
5 days ago
Auckland City, New Zealand The Warehouse Full timeCompany Description Our purpose is simple; helping Kiwi’s live better every day. The Warehouse Group (TWG) has grown to be New Zealand’s largest retailer and not to mention a Kiwi classic brand! Every day we live and breathe our core values to guide our conversations, actions and decisions, Whakaarohia te Kaiutu (Think Customer), Mahi I ngā mahi pai...
-
Customer Care Specialist Nlg
7 days ago
Auckland City, New Zealand The Warehouse Group Full time**Company Description** Our purpose is simple; helping Kiwi’s live better every day. The Warehouse Group (TWG) has grown to be New Zealand’s largest retailer and not to mention a Kiwi classic brand! Every day we live and breathe our core values to guide our conversations, actions and decisions, Whakaarohia te Kaiutu (Think Customer), Mahi I ngā mahi...
-
Arohia Customer Care Specialist
4 weeks ago
Auckland City, New Zealand Vodafone Full time**Ko mātou tēnei - Our organisation**: **_ Uia mai koe te pātai, he aha te mea nui o tēnei ao? Māku koe e kii atu he tangata, he tangata, he tangata._** “If you asked me, what is the greatest thing in this world, I would say it is people, it is people, it is people.” Vodafone is working hard to build a more connected, inclusive, and sustainable...