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Manager Marketplace
2 weeks ago
**Location**: Flexible, anywhere in NZ
**Service**: Data & Digital
**Contract**: Permanent, full time
- Are you a tech-savvy individual with a passion for engaging with customers and building user-friendly platforms?
- Join our API Marketplace product team and be a part of a transformative initiative in the health
- Our dynamic environment is filled with exciting opportunities for growth and development
- We fully support flexible working arrangements to help you balance your work and personal life seamlessly
- Are you ready to take on the challenges of fast-paced API Product and value delivery?
Ko wai mātou | Our Organisation
It's not very often something happens that's big enough that it will touch the lives of every single person in the motu. That's what we're talking about here. The provision of health services in Aotearoa, and how they are delivered, is changing in a big way.
Te Whatu Ora-Health New Zealand and Te Aka Whai Ora-Māori Health Authority will together shape the delivery of health services in Aotearoa for generations to come and will form the core of a modern and integrated service looking after the needs of all our whānau. Te Whatu Ora is ‘the weaving of wellness'. Whatu is the combining together of people, resources, organisations, thoughts and actions for the betterment and wellbeing of all. Whatu is also a direct reference to the pupil of the eye, and the vision required of the new entity and system. Join us in this mahi...
Te whiwhinga mahi | The Opportunity
We are looking for a dynamic and experienced Manager who is passionate about APIs, customer service and technology product growth to join our Data & Digital team and drive the development of our API products while ensuring excellent customer service is maintained throughout the product lifecycle.
You will be responsible for ensuring that heath providers and our partners, when they are interacting with the Te Whatu Ora API Marketplace and have a user-friendly environment that delivers value and easy to consume. By collaborating closely with our partners, you'll gain a deep understanding of their business needs and provide guidance on how to effectively engage with and consume our services.
You'll also play a pivotal role in increasing engagement and awareness of the marketplace, and our services while ensuring that appropriate governance is maintained over the platform. You will also have the opportunity to analyse integration data and performance metrics to identify areas for improvement and make data-driven recommendations to optimize integration and engagement.
Mōu | About you
As an experienced Manager with a Product background, as a product or platform owner with a strong focus on customer service, you will be a valuable addition to our team. Your extensive knowledge of the technology industry will enable you to introduce new and innovative ideas that drive growth and progress, and your customer service focus will ensure that our products and services meet the needs and expectations of the organisation and our partners. Your leadership skills will inspire and motivate your team to work together, and you will have the ability to build and maintain strong relationships with all stakeholders, ensuring the success of Te Whatu Ora Products.
**Ngā pūkenga me ngā wheako | Skills and experience**:
- A relevant graduate and/or post-graduate qualification
- Seasoned experience in a similar role in a large and complex organisation
- Experience in an ICT leadership role with a background in ICT management including working with internal and external stakeholders
- Demonstrated ability to motivate and encourage teams in an environment of change, financial prudence and an increasing level of digital maturity across the organisation
- Proven relationship building skills and well-developed communication skills
- Proven ability in managing suppliers and vendors
- Strong financial management of operational budgets
- Demonstrated intuition and the ability to balance good process with the need to make clear decisions in demanding situations such as. priority service outages
- Demonstrated ability to work under tight timeframes and manage competing priorities while remaining resilient under pressure.
Previous work experience in the health sector or Government would be desirable for success in this role.
This role requires and/or would benefit from the following
- Competency with te ao Māori, tikanga, and te reo Māori or a willingness to learn and grow
Nau mai, uru mai | Come and join us
Te painga o te mahi tahi me matou | Benefits
This is a truly rewarding role where you will come to work each day making a difference, leading change, and creating capabilities across our health service. Te Whatu Ora supports flexible and hybrid working and offers learning and growth opportunities to staff.
Me pēhea te tuku tono | How to apply
