Claims Specialist

**Claims Specialist (Personal Indemnity and Liability)**

Aon exists to shape decisions for the better - to protect and enrich the lives of people in Aotearoa, and around the world. Our colleagues provide our clients in over 120 countries and sovereignties with advice and solutions that give them clarity and confidence to make better decisions to protect and grow their business.

An opportunity has become available for a Claims Specialist to join our Professional Risks team.

This is an office-based position located in our Wellington CBD Branch at 1 Willis Street.

**Aon is in the business of better decisions**

As an organisation, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

**About the mahi**
- End-to-end management of Professional Indemnity claims for a variety of membership organisations, and handling associated liability claims for these clients.
- Advocating for clients by providing assistance with claims (which can be technical and complex) to both the client and the broker and negotiating favourable outcomes for clients
- Ensuring a high standard of relationship management and client support throughout the claims process.
- Providing support to the broking teams at renewal and whenever claims information is required
- Supporting the Claims Manager and other colleagues where required

**What makes working at Aon Aotearoa New Zealand different**
- We’re invested in your career and your development, you’ll be joining an encouraging environment where you’ll be well supported in developing your skills and knowledge, particularly within the PI and Liability space
- Your valued contributions will play a key part in the delivery of Professional Risks services
- Access to a range of benefits that we hope will make an impact on your life when and where it matters most including subsidised insurance coverage - Life, Income and Trauma, Partially Subsidised Southern Cross Health Insurance, access to extensive Wellbeing programmes, and a reward leave programme

**Skills and experience that will lend to success**
- A demonstrated background within Professional Indemnity and/or Liability
- Outstanding time management accuracy and attention to detail
- Excellent written and verbal communication skills
- Relationships-focused, with a passion for providing outstanding client service
- Excellent analytical and problem-solving skills

**How we support our colleagues**

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon.
- Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself.
- We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working
- Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.