Hotel Manager

1 day ago

Hawke's Bay County, New Zealand PHONE PALACE LIMITED Full time

**Location**: Leopard Hotel, Waipukurau, Central Hawke’s Bay, New Zealand
**Region**: Hawke’s Bay
**Salary**: $29.00 - $34.00 per hour
**Employment Type**: Full-time, Permanent (Minimum 30 hours per week)

**About Us**:
Barrel Bar Limited T/A Leopard Hotel is a well-established hospitality venue located in Waipukurau, Central Hawke’s Bay. We offer accommodation, a bar, and a restaurant that serves both locals and travelers. Our goal is to deliver an exceptional hospitality experience through excellent service and well-managed operations.

**Key Responsibilities**:

- Direct and oversee reservation, reception, room service, and housekeeping activities.
- Plan, coordinate, and supervise bar, restaurant, function, and conference operations.
- Supervise security arrangements, gardens, and property maintenance.
- Monitor and ensure compliance with liquor, gaming, and other applicable laws and regulations.
- Assess and review customer satisfaction and implement improvements where necessary.
- Oversee accounting, budgeting, and purchasing activities.
- Ensure compliance with occupational health and safety regulations.
- Provide guests with local tourism information and arrange tours and transportation as required.
- Organise and control overall hotel operations to provide guest accommodation, meals, and other services effectively.

**Requirements**:

- Minimum of 3 years’ proven work experience in a similar managerial role OR a Level 4 or higher qualification in hospitality management or a related field.
- Strong leadership, organisational, and customer service skills.
- Ability to work in a fast-paced environment and manage multiple functions.
- Knowledge of health and safety regulations, liquor licensing, and hospitality compliance.
- Flexibility to work weekends, evenings, and public holidays as required.
- A pre-employment drug test may be required.
- A Ministry of Justice check may be conducted for this role.

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