Supervisor - Prepared Produce

**At Service Foods Auckland, we're seeking a Prep Produce Supervisor to spearhead the operational excellence of our Prep Produce Department.**

In this pivotal role, you'll lead a dedicated team, ensuring seamless operations across all facets of the department, from preparation to packing, order management, food safety and quality control.

**Position Details**:

- Location: Ihumatao road, Mangere
- Hourly pay rate: $30 - $32
- Permanent full time role (40-45 hours/week)
- Shift times: Monday to Sunday, 06:30 am to 03:00 pm (Saturday off)

**Responsibilities**:
As the Supervisor of our Prepared Produce team, you will:

- Lead, oversee, and manage all operational aspects of the Prep Produce Department.
- Ensure timely and accurate preparation and packing of produce orders.
- Manage daily activities, including quality assurance, inventory control, space management, and floor productivity.
- Ensure all produce is prepared, packed, and stored according to company and regulatory standards.
- Monitor and enforce food safety protocols, including proper handling, sanitation, and storage practices.
- Address and resolve any customer complaints or issues related to prepared produce.
- Ensure FIFO stock rotation is implemented with the team.
- Ensure stock locations are accurate - including assistance with revolving stock takes
- Ensure all equipment is properly maintained and functioning.
- Conduct regular quality checks to maintain high standards of produce quality and freshness.
- Implement corrective actions promptly when quality or safety issues are identified.
- Set performance objectives/KPIs and review and assess ongoing performance of direct reports
- Ensure staff attendance is maintained at an efficient level
- Maintain a neat and tidy workplace environment and implement mechanisms for food safety.
- Assist the Produce Operations Manager in staff recruitment, training and performance management.
- Lead, coach, and mentor the Prep Produce team to enhance capability in the produce business.
- Tertiary qualification or equivalent in Warehouse, Logistics, Supply chain or in a related field
- 2-3 years of relevant experience in a Team Leader or Supervisor role (preferably in Produce)
- Hands on experience in Fresh Produce or Prepared produce warehouse required
- Strong leadership and communication skills.
- Experience in people management
- Ability to work efficiently in a fast-paced environment.
- Excellent organizational and time management skills.
- High level of dependability and reliability.
- Knowledge of food safety and hygiene practices.
- Flexibility to work weekends and extra hours as required.
- Excellent interpersonal skills with all levels of employees.
- Strong computer skills and technical proficiency.
- Relationship-focused (internal & external) and action-oriented.

**What to expect**:
At Service Foods, we strongly believe in fostering a positive and dynamic work environment. Throughout your tenure with us, it is important to embody our core values: creativity, resilience, inclusivity, collaboration, work ethic, and humility. These values guide us in delivering exceptional service and contributing to the success of our team and the business. We encourage you to embrace these principles as you grow and thrive with us.

We offer a competitive salary, comprehensive benefits, and opportunities for professional growth.

**About us**

Service Foods is one of New Zealand's largest privately family owned and operated food service distribution businesses. With items imported from over 20 countries as well as our locally produced offerings, we have close to 14,000 products for you to discover.