Current jobs related to Senior Client Success Executive - Auckland City - Houst
-
Senior Consultant, Client Success
3 days ago
Auckland City, New Zealand Visa Full timeCompany Description Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure...
-
Legal Executive
1 week ago
Auckland CBD, New Zealand Artemis Executive Recruitment Full timeAbout the role Our client is seeing an intermediate to senior legal executive to join their team. Based in the Auckland CBD office, this role involves managing the conveyancing of Occupation Right Agreements across a portfolio of retirement villages. You'll be responsible for supporting the legal and operational systems that underpin these agreements and...
-
Senior Client Success Manager
1 week ago
Auckland, Auckland, New Zealand Overdose. Full timeJob DescriptionOur Story:Founded in 2016, Overdose has grown to a family of 350+ staff, with offices across New Zealand, Australia, South East Asia, Europe and the USA. We work in a partnership format with a select group of clients looking for innovation and accelerated growth in a competitive digital landscape.Overdose. connects unique local talent,...
-
Senior Executive, Customer Success
5 days ago
Auckland City, New Zealand NielsenIQ Full timeCompany Description** Life at NielsenIQ...** At NielsenIQ, we’re proud of our diversity - our Australian and New Zealand offices alone are made up of over 50 cultures and nationalities! We strongly believe in promoting from within. We encourage all of our people to pave their own career path and explore ways to grow with us. We’re steadfastly...
-
Commercial Client Executive
2 weeks ago
Auckland City, New Zealand Marsh Full time**Commercial Client Executive** **About the Role** We are looking for a Client Executive to join our Auckland Commercial team. You will be working alongside a team of dynamic insurance professionals who are passionate about what they do. You would be responsible for the maintenance and growth of an existing client portfolio and will work alongside our...
-
Client Executive
2 weeks ago
Wellington City, New Zealand WTW Full time202506515 - Wellington, New Zealand - Bevorzugt **Description**: The Client Executive will effectively contribute to the management and growth of a portfolio of clients ensuring that their risk management and insurance needs are identified and met. This will be a client facing role and the Client Executive will be able to build relationships with client....
-
Client Executive
2 weeks ago
Wellington City, New Zealand WTW Full time**Description**: The Client Executive will effectively contribute to the management and growth of a portfolio of clients ensuring that their risk management and insurance needs are identified and met. This will be a client facing role and the Client Executive will be able to build relationships with client. The role will also provide assistance to Client...
-
Client Executive
5 days ago
Auckland City, New Zealand Marsh Full time**Client Executive - FINPRO** **What can you expect?** An exciting opportunity has become available in Marsh’s FINPRO team that will be responsible for managing a portfolio of accounts, ensuring that a high degree of quality customer service is always provided to all clients. This role will actively promote our FINPRO capability by identifying and...
-
Senior Operations Manager
4 days ago
Auckland, New Zealand Keller Executive Search Full timeOverview This is a position within Keller Executive Search and not with one of its clients. As the Senior Operations Manager in Auckland, this senior role is accountable for shaping operations strategy and delivering measurable outcomes across the business. The position partners closely with cross-functional leaders, drives operational excellence, and scales...
-
Client Executive
2 weeks ago
Auckland, Auckland, New Zealand Datamine Full timeAre you just as comfortable picking up the phone to speak to clients as you are in CRM databases? Then we have the perfect role for you We're on the lookout for motivated, business savvy candidate to join our team. We're hiring a Client Executive to join the Client Services team at Datamine, someone who can maximise the velocity of sales opportunities and...
Senior Client Success Executive
2 weeks ago
_We’re Houst. Our mission is to make Houst the global home of hosting. You Champion Houst’s mission to free people to make more of themselves and its vision to unify the market making Houst the global home of hosting. You are the voice of Houst. Point of contact to our clients and guests to a variety of complex enquiries._The Sr Client Success Executive/Jr Account Manager is responsible for providing world-class service to Houst Customers by resolving customer inquiries through multiple contact channels. As a CS professional, you are successful when: you consistently provide exceptional customer service to our clients and guests, and do it efficiently._ The senior CS specialist works with complex and not always standard issues so thinking out of the box, troubleshooting, excellent communication skills and logical thinking is a must. **What you’ll do**: - Be a team player with superb written and verbal communication skills. - Onboard new properties; complete in person client meetings to get new hosts set up for success on our platform. - Create and optimise listings for new properties Airbnb - Be a point of escalation and resolve issues to a highest possible satisfaction. - Manage and grow portfolio of up to 80 hosts - Optimise occupancy and revenue for our hosts by making market driven decisions on pricing and listing optimisation - Conduct in depth performance reviews using data analysis tools - Identify and use opportunities to increase customer retention and satisfaction. - Contribute ideas to further improvement of processes and overall experience of Houst customers and guests. **Requirements**: - Preferable previous experience in customer service environment or account management - Proven ability to communicate complex technical problems in "customer friendly" language. - Ability to think outside of the box and find creative ways to solve situations. - A working understanding of vacation rentals a plus. - Confidence in decision-making, proactivity and owning your work - Previous experience working with a CRM is a plus. - Work 5 days a week 9AM - 6PM with occasional weekend shifts if required **Benefits** - Hybrid working - Employee discounts - at heaps of restaurants, shops, gym memberships, cinema tickets and more - Enhanced Parental Leave - Family comes first. We offer great parental leave to spend time with your new child, regardless of your gender - MacBook - For business use - 25 days paid holiday - plus an extra day off on your birthday (because who wants to work on their birthday?) - Note: if required to work on occasional public holidays you will receive a day in lieu
