Customer Service Representative

5 days ago


Auckland City, New Zealand OneStaff Full time

We are currently seeking a self-motivated and reliable Customer Service Representative to assist with an interesting and busy role in Pukekohe.

This Customer Service Representative position is a permanent day shift role on a rotating 4 days on 2 days off roster. Starting at 7.15am - 5.45pm there will be rostered weekend work. Any rostered weekend days attract penal rates at time and a half..

The key function of this role is to provide Truck Rental customers with a fantastic experience ensuring that the vehicle collection and hand-over process is smooth and efficient, professional, and personalised. You may also be asked assist with other tasks like moving trucks around the yard and performing other duties at the request of the Branch Manager.

We are seeking a ‘make it happen’ type of person with a good energy and a strong customer focus.

**The role**:

- Day to day operation on the front counter
- 7.15am - 5.45pm 4/2 rolling roster including rostered weekend work
- Understand the needs of the customer and provide solutions
- Prepare rental agreements/ invoices/ receipts/ and other paperwork in accordance with established procedures.
- Other general tasks as required.

**Skills and experience**:

- Minimum of a Class 1 full licence
- Strong customer service skills
- Positive, motivated with a good level of energy
- Computer literate
- Good time management skills
- Physically fit
- The ability to multi-task

**What’s in it for you?**
- Attractive hourly rate
- Time and a half for rostered weekend work
- Work for a great team in a successful company

If you are interested in this role please **APPLY NOW



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