Clinic Manager

Who we are

At Sonova, we envision a world where everyone can enjoy the delight of hearing. This vision inspires us and fuels our commitment to developing innovative solutions that improve hearing health and human connection - from personal audio devices and wireless communication systems to hearing aids and cochlear implants. We're dedicated to providing outstanding customer experiences through our global audiological care services, ensuring that everyone has the opportunity to engage fully with the world around them.

Guided by a culture of continuous improvement that fosters resilience and self-motivation, our team is united by a shared commitment to excellence and a deep sense of pride in our work, each of us playing a vital role in creating meaningful change,

Here you’ll find a diverse range of opportunities that span both consumer and medical solutions and the freedom to shape your career while making an impact on the lives of others. Join us in our mission to create a more connected world, where every voice is heard and every story matters.
- Christchurch-Central, New Zealand

Clinic Manager - Christchurch Central

**About Us**
- At Triton Hearing we’re changing hearing, for good We want all New Zealanders to be able to hear well and experience the difference better hearing will make to their lives. Our talented people work as a team to make this happen. They’re experts in their field, always exploring new ways to improve the quality of our clients’ lives - with a range of innovative hearing solutions delivering the best possible outcomes.
- As part of Sonova, which has more than 18,000 committed employees in over 100 countries, all of whom contribute to something greater than themselves - they transform lives.

**About the role**
- As Clinic Manager, you will lead your clinic team with passion and purpose, delivering exceptional outcomes for clients and creating a first-class client experience. This role gives you the opportunity to make a significant impact on both your team and your clients.
- You will provide high-quality hearing assessments, fittings, and other audiology services within your scope of practice. Beyond your clinical responsibilities, you will take ownership of the clinic’s day-to-day operations and provide direct line management to your team, ensuring all aspects of performance, development, and coaching are met. Supporting the Area Manager/Region Manager, you will help drive clinic success while fostering Triton Hearing’s culture and performance standards.
- Key to this role is your ability to build strong relationships with both clients and your team, ensuring engagement with organisational messages and creating an inclusive and high-performing team culture.
- Identify, assess, diagnose, and treat individuals with auditory impairments.
- Fit, test, and manage hearing aids, including conducting otoscopic examinations and taking ear canal impressions.
- Manage all day-to-day operations of the clinic, ensuring efficiency and effectiveness.
- Actively support the Area Manager/Region Manager to achieve clinic goals.
- Build and maintain professional relationships with clients, providing clear communication on hearing results, hearing aid management, and follow-ups.
- Drive Triton Hearing’s culture, standards, and messages to ensure alignment and motivation within your team.

**About you**
- We are seeking an experienced clinician who is ready to take the next step in their career and lead a team to success. You will bring:

- MNZAS Clinician experience.
- Have excellent communication skills to connect with clients and team members alike.
- Demonstrate a focus on continuous quality improvement.
- Be a natural relationship builder with a collaborative coaching style.
- Be passionate about team development and creating a high-performing environment.
- A proactive, self-starting attitude with a passion for leadership and growth.
- This is an exciting opportunity for someone ready to combine their clinical expertise with leadership, coaching, and team-building skills. If you’re ready to lead by example and grow with us, we’d love to hear from you.

**What’s in it for you?**
- Joining our team means becoming part of a vibrant and innovative community dedicated to changing hearing for good. At Triton Hearing we believe in fostering an environment that nurtures both personal and professional growth.
- A friendly and social environment with generous recognition and social budgets to celebrate and look after our social wellbeing.
- Rewarding YOU with salaries and bonus’ designed to recognise your expertise and exceptional performance.
- Substantial Parental Leave Package & Paid Partners Leave.
- A $200 Wellbeing Allowance to spend on your health and wellbeing.
- Triton Perks - exclusive discounts to over 80 retailers and service providers across shopping, fuel, health, travel, insurance, and more.
- Extra leave days: Birthday day, YOU day, Community leave.
- Free Financial Advice Sessions.
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