Senior Account Executive

2 weeks ago

Auckland City, New Zealand Nuance Full time

Role - Senior Account Executive for New Zealand.

Principal duties and responsibilities
- Work with senior executives to understand strategic banking industries issues which Nuance can assist in solving.- Promote and evangelise Nuance solutions to banking customers and partners. Work with Microsoft sales counterparts to develop GTM and customer sales plans and execute.- Develop relationships and collaborate with our partners to define, recommend, and drive sales into different industries.- Develop and execute a sales plan that provides complete territory and industry sector specific coverage.- Meet with senior CxO contacts to build credibility and develop lasting relationships Build a cohesive account plan and manage multiple opportunities through to contract.- Lead successful go-to-market campaigns by working closely with internal marketing specialists.- Lead a virtual sales team to build a strong GTM plan for your accounts Achieve annual quota

Knowledge, skills and qualifications

Education: Bachelors Degree

Minimum years of work experience: 10

Required skills:
- Excellent understanding of Customer Experience needs in the contact center, digital and security areas of multiple industries in New Zealand.- Proven track record in a sales-driven organization, selling technology-related products and services - Solid written, verbal, negotiation and presentation skills.- Creative with strong problem-solving skills and an ability to succeed in a fast-paced environment - Proven ability to work well as part of an extended sales team.- Team player and self-motivated - Experience in selling complex IT solutions to different industries that deliver long term benefits - Strong background in selling to CxO level in tier 1 and 2 organisations in New Zealand.- Ability to work with a minimum of direct supervision and with demonstrated initiative - Communicate effectively with all levels of business and technical management.- Ability to effectively leverage internal resources to support sales activity.- Excellent written, verbal, and stand-up presentation skills

Preferred skills:
- Basic understanding of contact center technologies (IVR, WFM, Telephony, Chatbots, Virtual Assistants, Digital, Azure).- Basic understanding of Voice Biometrics and Speech Recognition.- Strong understanding of digital interaction technologies such as live chat, virtual agents/chatbots and Azure.-
- Relevant enterprise industry experience (contact center technology providers, speech technology, IVR, web/mobile, artificial intelligence, Digital, analytics and Azure)

Nuance offers a compelling and rewarding work environment. We offer market competitive salaries,

bonus, equity, benefits, meaningful growth and development opportunities and a casual yet technically

challenging work environment. Join our dynamic, entrepreneurial team and become part of our

continuing success.

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