Community Engagement Partner

8 hours ago

Auckland City, New Zealand Vector NZ Full time

Community Engagement Partner

Full-time

Engagement type: Permanent - Employee

Department: Customer Excellence

**Do yourself a power of good**

Join Vector and make a difference - for the world, your community, and yourself. Whatever your role, you’ll help tackle global challenges while improving the lives of 1.7 million Aucklanders.

**The role**

As Community Engagement Partner, you play a vital and energising role in helping amplify Vector’s presence and building lasting connections across Auckland’s diverse communities. You’ll help shape and deliver impactful strategies that elevate Vector’s reputation, and ensure our communities feel heard, supported and valued.

This role is all about meaningful engagement, from contributing to community programs and initiatives to ensuring we respond effectively and empathetically to community feedback and concerns. You’ll be part of a small, high-performing team that’s hands-on, visible and passionate about making a difference.

Expect to be out in the community, connecting with customers face-to-face, and representing Vector in ways that build trust and goodwill. You’ll also play a crucial part in our storm and crisis response efforts, with some on-call responsibilities when our communities need us most.

**Who are we looking for?**
- You’ll be experienced in community engagement
- Your communication and interpersonal skills are your strength, helping build authentic relationships and connection with our customers
- You are adept at adjusting your style to your audience, and demonstrate resilience in the face of challenging conversations and environments
- You understand appropriate engagement with iwi, and are comfortable meeting with customers and speaking publicly
- You are confident in conflict resolution, negotiation and de-escalation, and remain calm, confident and solution-focused under pressure.

Please note that the nature of this role can involve occasional evening and weekend work to engage with our customers or to support Vector’s storm response.

**Why us?**

Whether it’s the opportunity to work on challenges on a truly global scale in collaboration with leading technology firms, or to build a legacy for Auckland and New Zealand through your work; or perhaps to work in an innovative and transformative sector, or our commitment to supporting your development, there’s a myriad of reasons to choose a career with Vector.

Find out more about working with us here.

We also offer:

- A fun, flexible and stimulating work environment, full of interesting work being done by smart and innovative people
- Flexibility, including the choice of working from home a couple of days a week, and flexible start and finish times so you can balance work and life
- Health and wellbeing support
- Great benefits that reflect the importance of family

**Apply**

Vector engages a workforce made up of people and teams with diverse skills, values, backgrounds and experiences. We respect and value people who are different from each other, including gender, ethnicity, disability, cognitive approaches, age, sexual orientation, race and religion. We are proud of what we have achieved so far:

- First corporate Living Wage Accredited employer
- First Accessibility Tick employer
- Rainbow Tick accredited
- Winner of three gongs at the 2019 Diversity Awards NZ, including the Supreme Award in 2019 and 2020.

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