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Customer Service Representative

3 weeks ago

Rodney County, New Zealand Fletcher Building Full time

**General Information**:
**Job Type**

Permanent

**Category**

Logistics/Transport

**Business**

Mico

**Location**

Rodney, North Auckland

**Job Reference**

37881

**Posted Date**

26-Aug-2024

**Closing Date**

23-Sep-2024

**Description**:
**The role**:

- Reporting to the Branch Manager, this is a varied role that will see you involved in mainly delivering our products directly to the customer, however you will also be serving our customer on the Trade counter, receiving inwards goods and cycle counting.
- Ensure that our customers, who are made up of trades, businesses and homeowners, are greeted with a cheerful smile and exceptional service
- Ensuring products are organised and ready for delivery and secured to our delivery truck.
- Accurately checking and receipting product into our systems

**This is a permanent full-time role, offering 42.5 hours a week. Working Monday to Friday, 7am-4pm with one rostered Saturday every 3 weeks.**

**About you**:

- To shine in this role, you’ll need to be an organised and reliable team player who enjoys working in a close-knit team. Have a customer-focused and outgoing attitude and good work ethic. Be a confident driving a large class 1 truck, physically fit and be Health and Safety conscious, as the role does involve manual handling and heavy lifting.
- Experience in Warehousing and/or delivery driving
- Strong interpersonal skills and ability to build rapport to support our valued customers
- A motivated, self-driven worker, with the skill to work proactively, independently and within a team
- Be confident with computers and learning new systems
- ** A Full New Zealand class 1 drivers’ licence is essential, and a forklift licence is advantageous.**

**Our benefits**:

- Competitive hourly rate
- Staff-buying privileges
- Genuine development opportunities that come with being part of the wider Fletcher Building Group
- Employment Education Fund
- Health & Wellbeing initiatives including an Employee Assistance Program.

**Please note - A pre-employment medical, including drug test and criminal background check is required as well as the legal right to work in NZ indefinitely.**
- We are proud of the incredible diversity of people who make up our business As an Equal Opportunity Employer, we strive to create an inclusive environment for all our employees across our national network of branches throughout New Zealand._