Coordinator Workplace Services Advice

6 days ago

Wellington City, New Zealand Department of Internal Affairs NZ Full time

**Type**:Permanent
**Hours**:Full time
**Location**:Wellington
**Business Group**: Workplace Services
**Branch**:Enterprise Services
**Salary**:$61,072 - $76,000

This broad and varied position will involve working across Te Tari Taiwhenua (DIA) to identify and manage support request for a range of corporate services.

As a **Coordinator Services Advice**, you will be the first point of contact for general queries relating to Property, Wellbeing, Health and Safety, Information Management, OIA requests and Security. Your ability to navigate various tools and systems will help you prioritise effectively and meet deadlines.

Day-to-day responsibilities will include managing incident-related issues. Your responsiveness and attention to detail will ensure incidents and requests are handled or escalated promptly and accurately. By promoting best practice and delivering consistent, high-quality service and advice, you’ll play a key role in supporting our customers.

**You will demonstrate key skills and attributes such as**:

- Experience providing customer service through multiple channels
- Drive to manage high volumes of requests while maintaining quality and timeliness
- Strong communications skills - both verbal and written
- Strong interpersonal skills to work collaboratively with a range of people and teams

Te Tari Taiwhenua’s purpose is to serve and connect people, communities and government to build a safe, prosperous, and respected nation. In other words, it’s all about helping to make New Zealand better for New Zealanders.

**Applications close**:5pm, 22 October 2025
**Job description**:To review the full job description, please click here.

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