Administration Clerk

1 day ago

Auckland City, New Zealand Health New Zealand - Te Whatu Ora Full time

**Administration Clerk - Emergency Department/Assessment and Diagnostic Unit**:

- **Permanent, part time role (0.8FTE, 64 hours per fortnight)**:

- **24/7 shifts at Waitākere Hospital**

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.
**About the Role**

Regardless of whether we work directly with patients/clients or support the work of the organisation in other ways, each of us makes an essential contribution to ensuring Te Whatu Ora Waitematā District delivers the best care for every single patient and client using our services. Included in this are our Administration Clerks of the ED/ADU Department.

ED/ADU is the gateway into the hospital and usually the start of a patient’s experience. If you are someone who likes to be part of a team, work in a fast-paced, ever changing environment, and you are compassionate and caring this role could be for you. The role offers variety in your work; working across different shifts and in different areas of the Emergency Department as you interact with patients experiencing varying medical conditions and injuries, as well as connecting with their whānau. Compassion and care for our people are key expectations of this role.

You are encouraged to read the position description before applying. Click here to view the position description.

**About Us**

Framed by the Waitākere Ranges and boarded by the wild Tasman Sea, Waitākere Hospital is the main hospital in the West Auckland area and is part of the Waitematā District Community.

Health New Zealand | Waitematā provides health services to approximately 650,000 residents of the North Shore, Waitakere, and Rodney areas. It has the largest population of any district health area.
For more information on living and working in Waitematā District, click here.

“_Manaaki whenua, Manaaki tangata, Haere whakamua”_
- (Care for the land, Care for the people, Then we shall go forward)_

**About you**

While experience in dealing with patients in a health care environment would be preferable, it is not essential as training will be provided. We are looking for the following skills and attributes:

- Ability to live the values of Waitematā District and our commitment to Te Tiriti o Waitangi and our Memorandum of Understanding with Ngāti Whātua
- Works in partnership to reduce inequality and in outcomes
- Ability to work under pressure and with mínimal supervision
- Initiative for problem-solving and conflict resolution
- Excellent face to face customer service and interpersonal skills
- Exceptional attention-to-detail skills
- Ability to work to deadlines and multi-tasking skills
- Strong administration processing ability
- Computer proficiency
- Enjoy working as part of a team in a fast-paced, sometimes stressful, environment.

**Working at Health New Zealand**

**How to Apply**

**Job reference: WDHB19874

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