Graduate Analyst
3 days ago
Graduate Analyst Customer Contact Group
The Tertiary Education Commission (TEC) Te Amorangi Mātauranga Matua is a small Crown agency with a big job to do - to ensure New Zealanders have the skills and the knowledge they need to ensure lifelong success.
We are looking for a Graduate Analyst for our high-performing Operations team. We are a part of the Customer Contact Group - an innovative and energetic team focused on delivering excellent customer service to our key customers - tertiary education providers and learners.
What will you be doing?
- Using your analytical skills to translate data and spreadsheets into user-friendly, accessible information
- Providing our frontline staff with the insights and information they need to deliver excellent, pro-active customer service
- Supporting the team to manage relationships with key internal stakeholders to ensure they are involved, informed, and consulted as needed
- Supporting the team to review and improve the Customer Contact Group's data analytics, systems, and processes
What will you bring to the role?
- Proven experience using Microsoft Excel and Word
- A people person who loves forming and maintaining successful working relationships within and across teams, including experience collaborating with others to achieve great results
- An analytical person with the ability to identify issues and propose viable solutions
- Proven accuracy and precision, with a keen eye for detail
What will you get in return?
- An opportunity to work for a vibrant and friendly team who genuinely believe they can make a difference.
- $57k+ depending on relevant experience
- A range of benefits including flexible working options.
- Applicants must have the ability to obtain and maintain the legal right to work in New Zealand.
- Prior to the Tertiary Education Commission confirming any offer of employment, pre-employment checks will be undertaken including criminal conviction history and reference checking as a minimum
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