Broker - Personal Lines

3 days ago

Palmerston North, New Zealand Gallagher Full time

About Us:
Crombie Lockwood has been helping New Zealanders protect what's important for over 40 years. From our humble beginnings in Napier in 1978, we’ve proudly built up a network from Invercargill to Kaitaia. Today we are a team of around 850 people in 27 local offices. We place premiums in excess of $800 million on behalf of over 100,000 customers. In 2014 we joined Gallagher, the world’s fourth largest insurance broker. This international backing combined with our national resources enables us to negotiate the best benefits, conditions and premiums for our clients.

Overview:
**About us**:
Crombie Lockwood has been helping New Zealanders protect what's important for over 40 years.

From our small beginnings in Napier in 1978, we have proudly built up a network from Invercargill to Kaitaia. Today there is a team of around 800 people in more than 25 offices spread across the country.

We're one of the largest insurance broking companies in New Zealand, placing premiums in excess of $1 billion.

We take great pride on the professional quality of our advice and service that we deliver to our client base and the investment that we make into our people’s development through our training programs.

At Crombie Lockwood success doesn’t just happen, we make it happen. We’re always looking for new ways to do more and to be better, and that means hiring the best people.

**About the role**:
We’re looking for a confident and motivated team member to join our professional and driven team in
**Palmerston North** as a Personal Lines Broker. You will undertake processing of new business, renewals and endorsements together with being the pivotal point of contact for clients and underwriters.

You will be natural at engaging people with exceptional communication and relationship building skills to service, develop and maintain a well-established portfolio of loyal clients. You may also have previous experience in the insurance industry, however this is not required to be successful in the role as full training will be provided.

An attractive package is on offer to the right team player who has the skills and the attitude to succeed.

**Responsibilities**:

- Build knowledge and understanding of our clients’ domestic insurance needs to provide tailored advice
- Deliver expert domestic insurance advice and products to our clients
- Service renewals, new business, alterations and endorsements
- Manage and resolve client enquiries (cover queries, policy amendments)
- Partner with the claims team to manage the claims process
- Provide clients with timely and accurate updates on domestic insurance claims
- Develop and maintain strong client relationships to ensure trust and brand loyalty exists

**Skills and Experience**:

- The ability to build and maintain enduring relationships with clients and team members
- Working knowledge of Microsoft Office
- Excellent organisational skills and the ability to work under pressure
- Proven experience either working in a corporate environment in broking or claims or a similar role is advantageous

**Benefits**
- Comprehensive reward and recognition program
- Income protection and life benefit (T&Cs apply)
- Discounted personal insurance
- Yearly wellness contribution
- Yearly flu vaccinations
- We support you to develop your skills with excellent learning and development opportunities within a friendly team environment.

**How to apply**:

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