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Sales Support

3 weeks ago

Auckland City, New Zealand FUJIFILM Full time

Permanent full-time position
- Internationally renowned and industry-leading company
- Excellent staff benefits

**About FUJIFILM Business Innovation**

FUJIFILM Business Innovation is committed to offering innovation to businesses globally to help maximize their organizational strengths. As a USD$9 billion enterprise with approximately 40,000 employees globally, our portfolio includes R&D, manufacturing, and sales of world-class multifunction printers, production printers, and IT solutions, as well as business process outsourcing services.

**About the role**

The position of Sales Support is responsible for supporting the Sales Teams and maintaining effective internal/external sales and administrative procedures.

Other duties include:

- Ensure Salesforce/CoNet client information is updated and maintained
- Managing customer complaints & feedback
- Administration responsibility for coordination of large account MACD, reporting, deliveries and installations
- Locate and hold second hand stock for delivery and advise customers of timeframes
- Manage contract paperwork/approval process for installation of machines including removals, exchanges and technical support, and dem trials.
- Key administrative responsibility for Quantum Board and supporting reps with Quantum
- General administration duties to support and enable the sales team

**Skills & experience**
- Previous customer service and administrative experience
- Strong communication skills, both written & oral
- Ability to priorities and juggle multiple priorities
- Understanding of the sales process
- Attention to detail
- Excellent organizational and administrative skills

**Please note that applicants with the right to work in New Zealand will only be considered for this position