Customer Service

2 weeks ago


Auckland City, New Zealand Triangle Recruitment Full time

Are you passionate about our community and making a difference to peoples lives? Great opportunity to work for a not-for-profit organization, whose main focus is to provide people with disabilities access to an array of services designed to make life easier and more meaningful. This is a great opportunity to be part of a remarkable organization and team that aims to make a difference in the lives of disabled people

We are now looking for a customer service & administrator representative. You will be doing general Administration Support work and if you have Customer Service experience then your skills may be used in this area as well.

**Temporary assignment: 5-months**

**Responsibilities include**:

- Contacting clients and scheduling assessments including written confirmation
- Identify client support needs whilst supporting client on user driven process
- Collection of documents for residential reviews. This involves contacting providers and getting all the information ahead of us scheduling the reviews.
- Reconciliation of invoices from Fee For Service Contractors against master spreadsheet and maintaining and reconciling the master sheet to ensure that we receive all pieces of work back and nothing falls between the gaps.

**To be successful in this role you will need**:

- Exceptional interpersonal communication skills and proven customer service & administration ability.
- Confident, empathetic approach when dealing with a diverse range of clients needs and culturally sensitive.
- Passionate about making a difference in our community.
- Highly organized with a keen eye for detail and the ability to work from home or office if you are based in Auckland.
- Experience working with different databases or systems.

Immediate start, You will get the opportunity to be part of a hard working Organization that are passionate about delivering a high level of service to their valued clients in the community.



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