Branch Manager

**Req ID**: 85130
**Department**: NZ Personal Banking Branch Network
**Division**: New Zealand
**Location**: Wellington
Ko Mātou - About Us
Kia Hanga I Te Ao, E Ora Ai, E Tupu Ai, Te Tangata Me Te Kainga. At ANZ, we’re shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.
Mō te tūranga - About the role
At ANZ our purpose is to shape a world where people and communities thrive. We’re making this happen by improving the financial wellbeing and sustainability of our customers so they can achieve incredible things
- whether they’re buying a home, building a business or saving for things big or small.
The Branch Manager role is critical to making this happen and will include the following key accountabilities:
Grow and enhance a customer centric culture that puts customer experiences front of mind
Connect with the local business and communities to help them grow and thrive
Drive and Implement initiatives and grow pipeline activities to deliver better service and outcomes for our people and customers
Shape the direction for the Branch in line with the business development strategies
Coach and mentor a talented team, growing their capabilities and assisting them with their future career endeavours
Empower our people to take initiative and succeed
Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.
**Role Location**: Willis Street - Te Tiriti o Willis
**Role Type**: Permanent, Full Time
Ōu Pūkenga? - What will you bring?
To grow and be successful in this role, you will ideally bring the following:
Digital Focus and strong knowledge of Personal Banking products
Strong Home Lending skills and experience is critical to this role
Proven experience in Branch Management and leading successful high performing teams
Strong negotiation and influencing abilities
Demonstrated abilities to Build and Maintain relationships
Well-developed Credit and Lending capability and knowledge
A passion to grow people selflessly to be future ready through open coaching and mentoring
Excellent verbal and written communication skills
Curiosity and openness to learning, experimenting and improving outcomes
You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.
He aha te take e uru ai koe ki a mātou? - So, why join us?
From the moment you join ANZ, you'll be part of a work whānau striving towards a common purpose: shaping a world where communities thrive.
But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and community you need to take the next big step in your career.
We're a diverse community at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to wellbeing services and discounts on selected products and services from ANZ and more.
At ANZ you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of Aotearoa New Zealand's communities and this is one of the reasons that has inspired us to develop a multi-year Te Ao Māori Strategy called Tākiri-Ā-Rangi. This includes increasing representation of Māori and Pasifika people at ANZ. Join us and get involved in one of our affinity networks which help us to better understand and meet the needs and interests of our increasingly diverse workforce.
Te Rā Ōtinga - Job Posting End Date
28/01/2025, 11.59pm