Client Experience

2 days ago

Auckland City, New Zealand Glass Octopus Ltd Full time

Salary: Up to $55k
- Hybrid working in Kingsland with free parking
- Clear career progression working with an experienced team

Glass Octopus is excited to present a fantastic opportunity for an Administrative Assistant role at Authentic Digital

Are you an organised and detail-oriented individual looking to contribute to a dynamic and growing marketing agency?

Do you excel in administrative tasks and thrive in a fast-paced environment? If you have a passion for organisation and a desire to support the team, this role may be perfect for you.

Why Join Authentic Digital:
**Supportive Work Environment**: Become part of a collaborative and supportive team that values your contributions and provides guidance to help you succeed in your role.

**Professional Growth**: Enhance organisational and administrative skills while working in a fast-paced agency environment. We offer opportunities for skill development and career advancement.

**Flexible Working Arrangements**: Enjoy a healthy work-life balance with flexible working hours and the option to work remotely.

**Competitive Salary**:We offer a competitive salary package, up to $55k, based on your skills, experience, and the value you bring to the role.

**Team Events**: Participate in team-building activities and quarterly team days to foster camaraderie and create lasting connections with colleagues.

**Wellness Initiatives**:We care about your well-being. Access a range of wellness initiatives, including fresh fruit, snacks, and beverages, to energise you throughout the day.

**Convenient Location**: Our newly fitted-out office in Kingsland offers a comfortable and modern workspace with easy access to public transportation and free parking.

**Responsibilities**:

- Create social media creatives.
- Plan social media content for platforms like Facebook and Instagram.
- Upload newsletters to MailChimp monthly.
- Schedule and book monthly meetings for all clients.
- Arrange conference room bookings for in-person or client meetings on office days.
- Attend meetings with clients and take meeting notes.
- Add action points from meetings as individual tasks in Asana.
- Follow up with clients on meeting action points.
- Assist in onboarding new clients and ensure their satisfaction during the first month.
- Request testimonials and Google reviews from clients monthly.
- Prepare questions for quarterly surveys and send them to clients.
- Organise team days quarterly.
- Maintain the tidiness of clients' Asana boards.
- Assist with general administrative duties, including managing folders and maintaining branded documents.

**Requirements**:

- Strong organisational skills and attention to detail.
- Excellent time management and multitasking abilities.
- Proficient in using social media platforms and tools.
- Practical written and verbal communication skills.
- Ability to handle confidential information with professionalism.
- Proactive mindset and willingness to take the initiative.
- Prior experience in an administrative role is preferred but not essential. A good attitude, quick learning,& high attention to detail will be key to your success.
- We want to hear from you if you are a motivated individual with exceptional organisational skills and a passion for supporting a dynamic team. Join us at Authentic Digital and make a meaningful impact on our agency's success

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