Import Clerk Carotrans Cfs Auckland

6 days ago

Auckland City, New Zealand Mainfreight Full time

Full time permanent position (min 35 hours per week, Mon - Fri)
- Auckland
- CaroTrans is part of the Mainfreight Group

CaroTrans is part of the Mainfreight Group who is one of Australasia’s largest Supply Chain and Logistics solution providers of Domestic and International Freight. A proud New Zealand owned company with offices worldwide.

Our philosophy is to recruit and ‘grow’ our own people, rather than hire from other businesses. That is why we invest in and manage the long-term growth and development of our people, right from the start.

CaroTrans specialises in international freight. We have an exciting opportunity for someone to join our motivated and passionate Customer Services team in the role of Import Clerk.

We are seeking a motivated team member to help drive and grow our team through quality and exceptional customer service.

We are looking for a person that works well in a team environment, can work under pressure, has a strong work ethic, a willingness to learn and has a good sense of humour.

This role requires a high level of attention to detail and proactivity with excellent communication. You will be communicating with our Customers and Agents worldwide.

This is a fast-paced role dealing with international freight movement, with encompasses lots of variety and diversity.

The functions of the role will include, but are not limited to:

- Arranging international orders for our customers via the coordinating of Freight and Collections: Arrange transport for import shipments by securing transport space and organising the pickup of goods from clients.
- Assess MPI and Custom Clearance status before the release of goods from bonded warehouse and customs authorities
- Assessing and Approving Shipping Documents: Review shipment paperwork to ensure compliance and authorise cargo dispatch.
- Determining Fees and Generating Invoices: Calculate storage, handling, and clearance costs, ensuring accurate billing for customers.
- Working with Licensed Customs Brokers: provide customers with pertinent information prior to the release of freight
- Building relationships with your dedicated customers.
- Working closely with our overseas agents to arrange import bookings.
- Working with customers to keep them updated in a timely and efficient manner.
- Ensure information is communicated between our agents, customers and with the CaroTrans team.
- At least 3 years’ previous relevant work experience is required for this role and this must include at least 1 year direct experience in Freight Forwarding & a working knowledge of CargoWise.
- Positive attitude.
- Self-motivated.
- Ability to handle pressure.
- Strong attention to detail.
- Great problem-solving capabilities.
- Excellent organization and time management skills.
- Excellent verbal and written communication skills.
- Ability to multitask and prioritise workload.

We want to invest in you, see you grow and develop your knowledge in the freight forwarding industry.

This is a great opportunity for a passionate and positive person who has a strong work ethic and a sense of humour. If this sounds like the kind of challenge you are looking for and you want to be part of a winning team, then we want to hear from you.

If this sounds like you and you would like to be considered for this position you must be a New Zealand citizen or resident, you will need to pass a Pre-Employment Background Check and Drug and Alcohol Test.

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