Personal Shopping Assistant
2 days ago
New World Pioneer is a large, locally owned and operated supermarket in Palmerston North. We employ a team of 200+ who pride themselves on delivering exceptional Customer Service.
We have an exciting opportunity for a talented Customer Service Super Star to join our store as an Online Personal Shopper.
Do you have experience in personal Shopping?
Do you love helping people?
Can you work in a fast-paced environment?
Fit and healthy?
Great time management?
Can work unsupervised?
ABOUT THE ROLE:
As a Personal Shopper at New World Pioneer, you will play a crucial role in ensuring the success of our Online department. Your primary role will be to assist the Online Champion to plan and organize the day-to-day picking, packing and processing of all customer orders for the Online shopping department.
HOURS:
This is a permanent fulltime position working Sunday to Wednesday, 9.30am to 6.00pm
DAY to DAY:
- Ensure operational excellence is achieved for all Online shopping orders.
- Ensure items picked, packed & processed for a customer's order is completed accurately and efficiently.
- Ensure orders are labelled and checked, stored securely.
- Taking the order to the customer for our concierge service.
- Compliance with our Food Control Plan and Health and Safety requirements.
- All restricted goods that customers are collecting are in accordance with ID checking procedures and policies.
- Housekeeping/cleaning responsibilities.
This role will involve building positive relationships and regular communication with customers to advise them of any information which is relevant to their order.
THE SUCCESFUL APPLICANT WILL:
- Ideally experience in a personal shopping role with a high pick rate.
- Have good command of written and spoken English
- Have fantastic customer service experience
- Have good basic Maths skills
- Have good computer skills
- Be flexible and driven with strong work ethic and an excellent attitude
- Be responsible for working individually and taking sole ownership of orders
- Have the ability to prioritise and multitask consistently to meet strict deadlines for order completion
- Be physically fit and able to fulfil all the requirements of the role
Only applicants required for interviews will be contacted.
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