Senior Account Partner

**Job Category **:Customer Success Group

**Job Details**:
The Senior Account Partner strategic sales leader responsible for selling the full portfolio of Professional Services offerings to designated accounts within Financial Services. The AP must be a strategic problem solver with outstanding enterprise, commercial, and cross-functional skills. The AP is responsible for earning the right to be a trusted advisor to the customer, with the primary goal of helping customers generate significant business value from their Salesforce investment. This individual will be encouraged to understand and lead our customers throughout their lifecycle, driving adoption through sales activity for new and existing customers; this will include pipeline generation and delivering sales presentations to C-level clients. The primary measurement of success for this role will be YOY growth in overall services bookings and revenue.

**Responsibilities**:

- Exceed growth and bookings, ensure organizational health and customer satisfaction goals as a regional leader
- Engage customers, especially C-Level **, **using a consultative selling approach that positions Salesforce and yourself as a long-term trusted advisor relationship
- Build a compelling vision and clearly communicate our transformative solutions with the goal of generating significant success and business value from a customer's investment in the Salesforce Platform
- Develop and handle a territory plan and a personalized account plan for each customer, which aligns with their business goals. Forecast accurately and timely, build a pipeline and progress opportunities to deliver YOY revenue growth
- Form a positive relationship with the License Sales organization and regional Alliances/Partner organizations
- Be a recognized role model for teamwork, leadership and overall business results
***As a Senior Account Partner, **you will**:

- **Use professional concepts in developing resolution to critical issues and broad design matters.**
- **Work on issues that impact department success or address future initiatives.**
- **Build formal networks with key decision makers and serves as external spokesperson for the organization.**
- **Exercise wide latitude in figuring out objectives and approaches to critical assignments.**

**Preferred Qualifications & Skills**:

- 8+ years of consultative sales experience with a proven record of consistently exceeding quota with financial services experience advantageous
- Of which, 2-3+ years experience selling and/or delivering professional services for a strategic consulting firm or large scale system integrator
- Proven record to develop and maintain C-level relationships
- Experience growing accounts with large and sophisticated pursuits ($M+)
- Highly collaborative and excels in a complex, matrixed environment
- Team player with strong interpersonal skills
- Ability to thrive in a fast-paced, unpredictable environment

**Leadership Qualities**:
PASSION: Passionate about Customer Success
BEGINNERS MIND: Always learning, approaches each interaction with open mind, phenomenal listener and hands-on
THOUGHT LEADER: Strong point of view and executive presence. Confident, but not arrogant, great storyteller
URGENCY: Ability to adapt quickly and drive business value and results
OHANA: Embodies Aloha culture: A great teammate that everyone enjoys working with and has a generous heart
TRUST: Trust the company’s core values
ADAPTABLE: Excels in high levels of uncertainty and change

**Accommodations**:
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