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Manukau City, New Zealand The cheesecake shop Manukau Full time

1. **Shop AssistantThe Cheesecake Shop**

**Customer Service Team Member**

The Cheesecake Shop in (Manukau )is looking for customer service team members to join our small and friendly team. Some weekend work is required. Most shifts would be between 6 and 8 hours.

We are looking for a person who believes in and will follow our core values:

- Committed to quality
- Consistent in everything
- Positive and creative attitude
- Hard working
- Trustworthy and reliable

**Responsibilities**
- Greet customers and make them feel welcome
- Answer any questions the customers may have
- Assist Customers in preparing their orders
- Maintain a full showcase of our full range of cakes and desserts
- Clean work area as needed to maintain a tidy work environment
- Answering phones

**Prerequisites**
- Friendly attitude
- Responsible and proven ability to maintain roster commitments
- Ability to problem solve quickly concerns customers may have
- Good communication skills with customers, managers and fellow team members.
- Employed for the principal purpose of performing customer service duties in the front of shop. May undertake
some decorating duties;
- Perform shop set-up procedures and end-of-day procedures, including stocktake;
- Cleaning and maintain inside of showcase, including fine-tune the showcase e.g. labels, garnish fresh products.
Replace products in showcase, as they become dry/maintain quality all day. Additionally, rotate showcase
products in accordance with the Showcase Stock Rotation procedure (see store sign);
- Maintain supply of free samples. Ensure music is on / not too loud / soft;
- Cleaning as directed and/or as detailed in the New Employee Induction Training Guide;

**Job Types**: Full-time, Permanent

**Salary**: $22.80 - $25.50 per hour

Schedule:

- 8 hour shift