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Solution Consultant

2 weeks ago

Auckland City, New Zealand Probe CX Full time

**Convai Profile**:
We are a dynamic and rapidly growing technology company that provides cutting-edge cloud
- based solutions to clients across various industries. As we expand our operations, we are

seeking a talented Solutions Consultant to join our team.

Role summary:
In this role you will be supporting the extensive range of Convai implementation/resell partners

along with assisting the Probe business development team in finding and winning new business

and retention of existing business.

**Responsibilities**:

- Delivering account and technical support to Partners to help drive their pipeline and

sales effort
- Pre-sales engagements, proposal preparation and tender responses.
- Provide Costing, pricing development and support for proposal preparation for non
- standard opportunities
- Discovery consulting, information gathering, solution reviews
- Provide roadmap and technical product insights to partners and probe account

management function
- Perform product demonstrations
- Maintain a working knowledge of the Outsource Contact Centre offering of Probe to

enable cross sales opportunities
- Preparation of reports

**Skills and experience**:

- Strong communication and presentation skills
- Excellent grasp of business case analysis
- Strong consulting skills
- Self motivated
- Minimum five years industry experience (e.g. telecommunications, contact centre

technology and practices, natural language technology, project delivery, consulting/pre

sales, digital technologies)
- University graduate strongly preferred

If you match our role requirements, and feel this is the step you would love to take in